How Demand for Efficient Communications Will Support the BPO Business Analytics Industry?

BPO business analytics offers solutions to optimize business operations. It is the process by which businesses function. It allows companies to investigate past business activities and determine performance. Furthermore, rapid urbanization and the emergence of several startups will escalate the analytics demand. Furthermore, increasing adoption of advanced and new tools for statistical analysis of business activities and consumer demand is expected to elevate BPO services’ adoption. Companies are rapidly investing in enhancing their communication network to improve their overall business activities. These factors may indicate positive growth in the coming years.

Business Research Insights estimates that the BPO business analytics market size was valued at USD 23,190 million in 2020 and is expected to touch USD 44,080 million by 2026, exhibiting a CAGR of 11.3% during 2022-2026.

Post COVID-19 Outlook: Effective Analytics and Communication Services Will Continue Supporting this Industry

The industry suffered a major downfall during the pandemic due to the emergence of several online businesses. The increasing adoption of the services from several manufacturers and organizations worldwide enhanced sales. Further, with the presence of scattered digital data, the demand for efficient and effective analytics solutions for businesses is increasing exponentially. In addition, the rising adoption of smartphones, increasing dependence on the Internet of Things (IoT), rapid 5G infrastructure development, and digitalization are responsible for attracting advanced BPO business analytics solutions’ demand globally.

Business Research Insights presents the top 10 players operating in this industry

1. Accenture (Ireland)

Accenture was founded in 1989 and headquartered in Ireland. The company is a professional service company that specializes in Information Technology (IT) and offers consulting services. It is among the top players in the business analytics industry.

2. Cognizant (U.S.)

Cognizant is an American company that was headquartered in January 1994. The company offers advanced solutions to companies to enhance their work process and allow them to undertake efficient business decisions.

3. Genpact (U.S.)

Genpact is an American services company that was founded in 1997 and employs more than 100,000 employees. It offers clients excellent insights and helps them make efficient and productive business decisions.

4. IBM (U.S.)

International Business Machines (IBM) Corporation is an American company founded in 1911. The company offers excellent technologically backed consultancy services to companies and enhances their decision-making skills.

5. TCS (India)

Tata Consultancy Services (TCS) is an Indian company founded in 1968. The company offers excellent consultancy and BPO business analytics solutions to several clients and helps them understand the overall dynamics of the global industry.

6. HP (U.S.)

HP is an American company founded in 1939. HP helps companies make efficient decisions with its BPO business analytics solutions, allowing them to gain a competitive advantage in the global industry and complete their goals.

7. Tech Mahindra (India)

Tech Mahindra is an Indian company that was founded in 1986. Its BPO business analytics solutions enable companies to gain a detailed overview of the industry and utilize automation and analytics to provide meaningful insights to companies.

8. Capgemini (France)

Capgemini is a French company that was founded in 1967. The company offers excellent analytics-based insights and consultancy services to allow clients to undertake effective business decisions and boost their competitive strength.

9. Wipro (India)

Wipro is an Indian company founded in 1945. The company offers meaningful insights by utilizing business processing and consulting services to enable enterprises to grow consistently by making efficient business decisions.

10. EXL (U.S.)

EXL is an American company that was founded in 1999. The company provides excellent consultancy and business analytics solutions to clients that help them undertake calculated business decisions.

Rapid Online Data Creation Will Escalate the Need for Consultancy Solutions

This industry shall experience strong growth as the amount of scattered and unstructured data becomes a major challenge for several organizations. This factor facilitates the demand for advanced and effective consultancy services. Rapid digitalization facilitates the demand for effective business analytics solutions that provide insights by structuring data and allowing companies to compete in the industry. These factors may act as a major growth factor that will support the BPO business analytics industry in the coming years.