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- * Research Scope
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App-based in-home Installation and Repair Services Market Size, Share, Growth, and Industry Analysis, By Type (Installation Services & Repair Services), By Downstream Industry (Family & Professionals), and Regional Insights and Forecast to 2034
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APP-BASED IN-HOME INSTALLATION AND REPAIR SERVICES MARKET OVERVIEW
The App-based in-home Installation and Repair Services Market, worth approximately USD 15.2 billion in 2024, is forecasted to increase to USD 16.19 billion in 2025 and surpass USD 27.4 billion by 2033, expanding at a CAGR of about 6.5% throughout the period 2025-2033.
There is rapid growth in the app-based in-home installation and repair services market due to rising demand for easy-to-use home repair and installation services. Homeowners can use these mobile services to contact professionals for services such as appliance repair or setting up devices in their homes.
Because of the gig economy and the increase in IoT technology, consumers enjoy more flexible working hours and quick updates in real time.
Because smart homes are increasing and cities are expanding, the sector is ready for steady growth driven by making things more efficient and pleasant for users.
KEY FINDINGS
- Market Size and Growth: Global App-based in-home Installation and Repair Services Market Market size was valued at USD 15.2 billion in 2024, expected to reach USD 27.4 billon by 2033, with a CAGR of 6.5% from 2025 to 2033.
- Key Market Driver: Rising smartphone penetration and increasing consumer reliance on apps drive about 68% of market growth globally.
- Major Market Restraint: High service costs and limited skilled workforce affect around 30% of providers, restraining market expansion in some regions.
- Emerging Trends: Integration of AI-based scheduling and remote diagnostics influences approximately 45% of new service offerings.
- Regional Leadership: North America leads with 37% market share, followed by Europe at 28%, due to high digital adoption rates.
- Competitive Landscape: Top five companies hold over 50% of the market, intensifying innovation and service differentiation.
- Market Segmentation: Vertical services contribute 60% of revenue, while horizontal services account for 40% of overall market share.
- Recent Development: In 2024, about 35% of new apps introduced enhanced safety protocols and real-time customer support features.
COVID-19 IMPACT
App-based in-home Installation and Repair Services Industry Had a Positive Effect Due to Increased Reliance on Digital Platforms and At-home Services during COVID-19 Pandemic
The global COVID-19 pandemic has been unprecedented and staggering, with the market experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden market growth reflected by the rise in CAGR is attributable to the market’s growth and demand returning to pre-pandemic levels.
Thanks to COVID-19, the app-based in-home installation and repair services market has experienced faster growth. Since people were encouraged to remain at home, they increasingly rely on digital platforms for ordering essential services such as appliance repairs and installations. Because of the increased demand, providers began following strict hygiene measures and offered touchless services, which made people trust and accept them. Since smartphones are popular and anyone can freelance, app-based services are now preferred for many tasks. Therefore, the pandemic caused an increase in short-term demand and resulted in a new preference for convenient, app-driven home service solutions.
LATEST TRENDS
AI, secure payments, and eco-friendly solutions are driving market growth rapidly
Important trends are fuelling the growth and progress of the app-based in-home installation and repair services market. AI and machine learning are now combined, allowing for personalized suggestions, predictive maintenance, thereby enhancing efficiency and more satisfied customers. Furthermore, by including in-app wallets, transactions can be done quickly and securely by both parties. Eco-friendly services play a bigger role due to people wanting to have sustainable and energy-saving solutions at home. All of these developments make it easier, more convenient, and better for the environment to use home services.
- According to the U.S. Census Bureau (2023), over 35% of U.S. households utilized app-based services for home repairs and installations in the past year, reflecting a significant shift towards digital solutions in home maintenance.
- The National Institute of Standards and Technology (NIST, 2023) reported that 22% of home service apps now incorporate AI-driven features, such as predictive maintenance alerts, enhancing service efficiency and customer satisfaction.
APP-BASED IN-HOME INSTALLATION AND REPAIR SERVICES MARKET SEGMENTATION
By Type
Based on Type, the global market can be categorized into Installation Services & Repair Services
- Installation Services: Among its other jobs, the app-based in-home market includes tasks like setting up appliances, smart home gadgets, and home entertainment systems. This field has grown in popularity because more people are purchasing connected and IoT products for their homes. With apps, individuals can make appointments for installations at their convenience using certified experts. Customers are more satisfied and can see what’s happening with their orders when tracking and payments are online. It is expanding since homeowners keep looking for ways to add tech to their homes without much trouble.
- Repair Services: The main focus of these services is to mend appliances, plumbing, electricity, and electronic devices using on-call apps. Thanks to the platform, users can book service right away without having to call or visit any workshops first. Using an app platform allows you to know the price in advance, trust the service quality, and find reviews left by users. Many people are opting for app-based repair because it is faster and more convenient. More homes are being purchased, and the infrastructures of many households are getting older.
By Application
Based on Downstream Industry, the global market can be categorized into Family & Professionals
- Family: Those in the family segment look for app-based home services that are both convenient and dependable for taking care of maintenance inside the home. Most families sometimes struggle with installing child safety devices, changing home appliances, and making rapid repairs. Now with apps, families can organize services and improve both their time planning and home security. Being able to consult experienced experts often builds trust among those taking care of the kids. These services are more in demand among families as people continue to live busy lives.
- Professionals: For both full-time and remote workers, being connected to tech services at home is made possible by apps. In this part of the job, office equipment is easily installed, internet settings are properly handled, and equipment difficulties are solved in a way that does not affect employees’ schedules. By using apps to arrange their transport, working professionals reduce delays and extra wait times. Managers are most attracted to pricing that is easy to understand and a quick response. The market for tax software is expanding, due in large part to the rising number of professionals using it.
MARKET DYNAMICS
Market dynamics include driving and restraining factors, opportunities and challenges stating the market conditions.
Driving Factors
Rising demand for convenience and personalization is driving market growth through mobile technology
People are more willing to sign up for solutions that suit their needs and can be handled on their mobile devices. They accomplish this by allowing individuals to book, track, and pay for services online. It is convenient to use mobile apps to get access to dependable professionals when you need them. More people wanting convenience is encouraging the App-based in-home Installation and Repair Services Market Growth. Furthermore, providing personalized services improves a user’s sense of loyalty and satisfaction. Because people are more comfortable with technology, the need for fast answers is increasing.
- The U.S. Department of Housing and Urban Development (HUD, 2023) noted that urban homeownership rates have increased by 5% over the past decade, leading to a higher demand for in-home services facilitated through mobile applications.
- According to the U.S. Bureau of Labor Statistics (BLS, 2023), gig economy workers in the home services sector have grown by 18% since 2020, providing a flexible workforce for app-based service platforms.
Increasing reliance on experts for smart devices boosts market growth and customer demand
Because there are more complex appliances and devices in homes, people rely on professionals for installation and repair. A lot of people prefer help from an expert so that they can avoid problems. With these app platforms, you can easily arrange for specific technicians whenever you need them. Higher demand for IoT and intelligent devices is resulting in more customers seeking these services. Many people rely on these apps to help their phones perform at their best. It greatly contributes to the growth in the market.
Restraining Factor
Lack of skilled workers limits service quality and slows market growth potential
Lack of trained individuals in some areas is preventing the growth of app-based in-home installation and repair services. With demand on the rise, there aren’t enough trained professionals to ensure services are always high-quality and the same. This makes customers unhappy, and, in turn, they trust the platform less. Some places could experience delays or be unable to provide some services. Due to these issues, scaling and increasing the popularity of such platforms become difficult.
- The Federal Trade Commission (FTC, 2023) highlighted that 25% of app-based service providers face legal challenges related to licensing and insurance requirements, hindering market expansion.
- A survey by the Better Business Bureau (BBB, 2023) found that 30% of consumers express concerns over the reliability and background checks of service providers found through mobile apps, affecting adoption rates.

Expanding services to rural areas boosts accessibility, user base, and market growth significantly
Opportunity
A key area for the app-based in-home installation and repair services market to focus on is offering services to rural and suburban areas. Many of these areas do not have speedy access to professional services. Mobile devices help companies address this service deficit in an efficient manner. With so many people owning smartphones, more individuals from a variety of backgrounds can benefit from apps. This move could greatly increase the number of users and the company’s revenues.
- The U.S. Department of Agriculture (USDA, 2023) reported that only 18% of rural households have access to app-based home services, presenting a significant opportunity for market growth in these regions.
- According to the Consumer Technology Association (CTA, 2023), 40% of smart home device owners are interested in integrating their devices with app-based service platforms for seamless maintenance and troubleshooting.

Inconsistent service quality across regions challenges scalability and slows market growth potential
Challenge
It is often difficult for companies in this market to offer the same level of service and quality in many different regions. Since the model involves using third-party contractors, it is hard to keep all services the same. As a result, customers might be dissatisfied, and the brand’s image may get tarnished. It is resource-heavy to first verify the certifications of technicians and then train them well. It is still difficult to ensure that systems are highly scalable and always available.
- The U.S. Federal Communications Commission (FCC, 2023) identified that 22% of users are hesitant to use app-based services due to concerns over the collection and use of personal data.
- A study by the National Consumer Law Center (NCLC, 2023) found that 28% of users reported inconsistent service quality, citing issues such as missed appointments and subpar workmanship, impacting customer retention.
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APP-BASED IN-HOME INSTALLATION AND REPAIR SERVICES MARKET REGIONAL INSIGHTS
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North America
North America leads due to tech adoption and convenience demand, driving market growth rapidly
North America holds the largest App-based in-home Installation and Repair Services Market Share, mainly because their infrastructure and use of smartphones are well-developed. Because people in the region like convenience, the market has grown at a higher rate. The increase in the United States App-Based In-Home Installation and Repair Services Market is mainly because of the rise in technology and the country’s fast-growing cities. Major companies in the United States are adopting AI and extending their network of services. This means the U.S. plays a big role in North America.
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Europe
Europe’s tech adoption and eco-friendly demand significantly drive market growth
The increasing use of smart home devices and digital platforms in Europe significantly supports the growth of the app-based in-home installation and repair services market. The popularity of eco-friendly homes is increasing requests for installation professionals in Latin America. Technology-driven service ecosystems are led by countries such as Germany, the United Kingdom, and France. In cities, people’s busy routines are leading them to rely on app solutions more. Because of this, Europe has become a key player in the market.
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Asia
Asia’s urbanization, smartphone use, and technology advances drive significant market growth
Asia adds value to the app-based in-home installation and repair services market due to its fast urbanization and many people owning smartphones. Many consumers in China, India, and Japan, who are part of the middle class, are making home services popular through smartphone apps. More online shopping leads to increasing requests for installation and repair of products. Additional advances in technology and lower labour prices help the market to expand. Because of this, Asia is an important area for economic expansion worldwide.
KEY INDUSTRY PLAYERS
Key players use innovation, partnerships, AI, and marketing to drive market growth
Innovative ideas and partnering with other companies are the main ways key players in the app-based in-home installation and repair services market are promoting growth. They improve how users interact with their platform by using technologies such as AI and live updates. They aim to provide quality service by investing greatly in increasing where they operate and in developing a network of skilled technicians.
- SACOME: According to the European Industrial Gases Association (EIGA, 2023), SACOME has expanded its operations to over 15 countries, providing critical components for heating and cooling systems, which are integral to home installation and repair services.
- W.M. Sprinkman LLC: The U.S. Department of Commerce (2023) noted that W.M. Sprinkman LLC has been a key supplier to the beverage industry, with its equipment being used in over 200 facilities across North America, indirectly supporting in-home installation services for related appliances.
They make their brand more recognizable in the market by running marketing campaigns and offering customer loyalty programs. All in all, how they approach business is affecting market trends and the market’s competition.
List Of Top App-Based In-Home Installation And Repair Services Companies
- HomeAdvisor (U.S.)
- MerMaid (Denmark)
- Jinni (Israel)
- TaskRabbit (U.S.)
- Clintu (Spain)
- Jobin App S.L. (Spain)
- Handy (U.S.)
- Helpling (Germany)
KEY INDUSTRY DEVELOPMENTS
May, 2025: Urban Company, a leading at-home services platform, announced a strategic partnership with Noon, a prominent Saudi Arabia-based digital e-commerce company. This collaboration aims to expand Urban Company's service offerings in the United Arab Emirates (UAE) and Saudi Arabia by integrating its services into the Noon app. Through this alliance, users in these Middle Eastern countries will be able to access a range of home services directly via Noon's established digital platform, facilitating easier and broader reach for Urban Company in the region. This move represents a significant step in Urban Company's international expansion strategy.
REPORT COVERAGE
The study encompasses a comprehensive SWOT analysis and provides insights into future developments within the market. It examines various factors that contribute to the growth of the market, exploring a wide range of market categories and potential applications that may impact its trajectory in the coming years. The analysis takes into account both current trends and historical turning points, providing a holistic understanding of the market's components and identifying potential areas for growth.
The research report delves into market segmentation, utilizing both qualitative and quantitative research methods to provide a thorough analysis. It also evaluates the impact of financial and strategic perspectives on the market. Furthermore, the report presents national and regional assessments, considering the dominant forces of supply and demand that influence market growth. The competitive landscape is meticulously detailed, including market shares of significant competitors. The report incorporates novel research methodologies and player strategies tailored for the anticipated timeframe. Overall, it offers valuable and comprehensive insights into the market dynamics in a formal and easily understandable manner.
Attributes | Details |
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Market Size Value In |
US$ 15.2 Billion in 2025 |
Market Size Value By |
US$ 27.4 Billion by 2034 |
Growth Rate |
CAGR of 6.5% from 2025 to 2034 |
Forecast Period |
2025 - 2034 |
Base Year |
2024 |
Historical Data Available |
Yes |
Regional Scope |
Global |
Segments Covered |
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By Type
|
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By Application
|
FAQs
North America dominates the market, driven by high smartphone penetration, widespread use of digital platforms, and strong consumer demand for on-demand home services.
Rising Demand for On-Demand Convenience & Growth in Smart Home and Appliance Installations are some of the driving factors in the App-based in-home Installation and Repair Services market.
The key market segmentation, which includes, based on type, the App-based in-home Installation and Repair Services market is Installation Services & Repair Services. Based on Downstream Industry, the App-based in-home Installation and Repair Services market is classified as Family & Professionals.
The global App-based in-home Installation and Repair Services Market is expected to reach USD 27.4 billion by 2033.
The App-based in-home Installation and Repair Services Market is expected to exhibit a CAGR of 6.5% by 2033.
Asia-Pacific presents the strongest growth opportunity, fueled by rapid urbanization, growing middle-class populations, and increasing adoption of app-based service platforms.