Appointment Scheduling Software Market Size, Share, Growth, and Industry Analysis, By Type (Cloud, SaaS, Web, Mobile - Android Native, Mobile - iOS Native and Others), By Application (Small Business, Midsize Enterprise, Large Enterprise and Others), Regional Forecast To 2032

Updated On: 29 April 2024

Appointment Scheduling Software Market REPORT OVERVIEW

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global Appointment Scheduling Software market size was USD 279 million in 2021 and market is projected to touch 1312.4 Million By 2032, exhibiting a CAGR of 15% during the forecast period.

The global COVID-19 pandemic has been unprecedented and staggering, with the market experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels.  The sudden rise in CAGR is attributable to the market's growth and demand returning to pre-pandemic levels once the pandemic is over.

Appointment scheduling software provides clients with business tools that allow them to book, reschedule, and cancel appointments via a web interface. It is also known as appointment booking software and online booking software. It enables customers to make appointments conveniently and at their preferred time, eliminating the headache of overlapping appointments and wasting valuable resource hours. It removes the problems associated with telephone-based booking, saves the working hours of customer support personnel, and provides an optimised appointment calendar, all of which are expected to drive market growth.

COVID-19 Impact: The Pandemic Caused Underlying Malady Upsurged the Market Growth

The COVID-19 epidemic is often recognised as the century's greatest significant global health calamity. The COVID-19 outbreak has prompted businesses to embrace cloud technologies in order to facilitate remote work and ensure business continuity. Other corporate sectors around the world are not immune to the impact of software development. Millions of employees now work from home as a result of the COVID-19 epidemic, which drove several IT companies to close their offices around the world. Businesses now have the chance to experiment with remote work due to present circumstances. Businesses that have adopted a remote-working strategy will very certainly continue to do so long after the pandemic has passed.

LATEST TRENDS

"The Emergence of SaaS Based Solutions is a Major Trend Boosting the Market Sales"

Due to technical advancements, companies now provide consumers with SaaS-based endpoint detection and response solutions. Customers can use these solutions on a per-use basis. Endpoint detection and response solutions delivered as a service update products and respond to security threats automatically. Traditional software and service-based endpoint detection and response solutions are rapidly being replaced by SaaS-based solutions. One of the forthcoming market trends will be the growth of SaaS-based application scheduling software solutions.

Because of the increasing demand for SaaS-based endpoint detection and response solutions, market leaders such as Intel Security and Symantec provide them as specialised services. During the forecast period, the global SaaS-based endpoint detection and response market is predicted to expand rapidly.

Appointment Scheduling Software Market SEGMENTATION

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• By Type

Based on type the appointment scheduling software market is classified as cloud, SaaS, web, mobile - android native, mobile - iOS native and others.

The part cloud, SaaS, web is the leading part of the type segment.

• By Application

Based on application the appointment scheduling software market is classified as small business, mid-sized enterprises, large enterprises and others.

The part small business is the leading part of the application segment.

DRIVING FACTORS

"Rapid Utilization of Smartphones and Internet Penetration to Inflate the Market Share"

Changes in consumer behaviour in industries such as hospitals, beauty and wellness, and corporations have prompted organisations to adopt digitalization. The proliferation of smartphones and the increase in internet penetration due to affordable internet connectivity are the primary factors driving the growth of the appointment scheduling software market. According to a recent American Express survey, the majority of millennial participants prefer to complete their activities online rather than in person or over the phone. In 2016, more than 60% of the world's population actively used cellphones, and this figure is predicted to rise rapidly in the next years. As a result of the increased smartphone and internet usage, the appointment scheduling software market is expanding.

"Growing Awareness Among the Consumers and Organizations will Decipher the Market Share"

In 2019, the small business segment accounted for more than 60% of the total. Growing public awareness of Online Appointment Scheduling Software has resulted in an increase in the adoption of such systems by smaller firms to improve their productivity and efficiency. Furthermore, with an expanding number of startups focusing on creating mobile-friendly applications for remote workers and employees, larger organisations are also embracing similar solutions to reduce communication time across departments or across multiple locations within a firm. Appointment scheduling software assists organisations in efficiently managing their work schedules by allowing them to publish job openings at certain times and assign duties accordingly at any point in time throughout the day or night. This capacity provided by this programme is promoting its acceptance among medium-sized companies (MEs).

RESTRAINING FACTORS

"The Availability of Open Source Solutions to Pose Challenge and Hinder the Market Growth"

Due to a lack of funding, most small-scale users and individuals rely on open-source solutions. These solutions are inexpensive and do not necessitate capital investments. These solutions, which can be implemented on a variety of platforms, can be downloaded by organisations with low resources and expertise. Classroom bookings, for example, is a free and open-source appointment scheduling software for the education sector. This software is mostly used to manage the availability of computing resources.

Furthermore, these systems have been demonstrated to be both reliable and sturdy under the most demanding conditions. Community forums and collaboratives are frequently used to produce open-source software. As a result, the growing popularity of open-source platforms is projected to stymie the uptake of appointment scheduling software.

Appointment Scheduling Software Market REGIONAL INSIGHTS

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"North American Region to Lead with Advent of Digitization and Work from Home Culture on a Rage"

In terms of revenue share, North America dominated the global appointment scheduling software market share in 2019. Over the predicted period, the region is expected to maintain its dominance. This is due to reasons such as increased technological advancement adoption, high demand for mobile and web-based applications, and the presence of a large number of market participants offering innovative solutions. Furthermore, the growing tendency of user automation is expected to drive regional appointment scheduling software market growth over the forecast period.

KEY INDUSTRY PLAYERS

"Prominent Manufacturers to Contribute Towards Expansion of Market"

The report is a thorough investigation that details industry performance in the past and the future together with an analysis of the competitive landscape that takes into account well-known main players and revenue patterns. In-depth study of company profiles, growth trends, the supply-demand chain, production and consumption demand, and business expansion methods used by top key players are all provided in the report. The data combines recent technology advancements, trends, manufacturing line mergers and acquisitions, market research, and other elements.

List of Market Players Profiled

• Acuity Scheduling (U.S.A)
• Simplybook.me (Iceland)
• Appointy (Singapore)
• SetMore (U.S.A)
• MyTime (U.S.A)
• TimeTrade (U.S.A)
• Pulse 24/7 (U.S.A)
• Calendly (U.S.A)
• Bobclass (Spain)
• Shortcuts Software (U.S.A)
• Veribook (U.S.A)
• Reservio (Czech Republic)
• BookingRun (U.S.A)
• Cirrus Insight (U.S.A)
• CozyCal (Canada)
• Square (U.S.A)
• MINDBODY (U.S.A).

REPORT COVERAGE

The report anticipates a detailed analysis of the global market size at the regional and national level, the segmentation market growth and market share. The prime objective of the report is to help user understand the market in terms of definition, market potential, influencing trends, and the challenges faced by the market. Analysis of sales, the impact of the market players, recent developments, opportunity analysis, strategic market growth analysis, territorial market expansion, and technological innovations are the subject matter explained in the report.