Mobile Unified Communication and Collaboration (UC&C) Market Size, Share, and Industry Analysis, By Type (Cloud Based and On-Premise), By Application (Enterprise Collaboration, Enterprise telephony, and Contact Centre), Regional Insights, and Forecast To 2031

Updated On: 01 April 2024

Mobile Unified Communication And Collaboration (Uc&C) Market Report Overview

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The global mobile unified communication and collaboration (UC&C) market size is expected to be USD 28,170 million in 2022 and is projected to touch USD 166093.21 million by 2031, exhibiting a CAGR of 21.8%.

Unified Communications and Collaboration (UC&C) is not a sole tool or invention, but a group of solutions, which administrations device to guarantee that nearly all their technology mechanism together, easily and steadily, for near real-time cooperation. UC&C participates varied communication tools, such as IP Telephony Calling, Voice, Desktop Sharing, Instant Messaging, Web Conferencing, Presence, Video Conferencing, and Audio Conferencing, to interact together in a virtually seamless way. 

COVID-19 Impact: Supply and Lockdown Limitations to Upsurge Market Advancement

The global COVID-19 pandemic has been unprecedented and staggering, with mobile unified communication and collaboration (UC&C) experiencing lower-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden spike in CAGR is attributable to demand returning to pre-pandemic levels once the pandemic is over.

The mobile unified communication and collaboration (UC&C) market will remain to cultivate post-COVID-19 as more industries across the globe owing to augmented demand of UCaaS from both large enterprises and SMEs and rising tendencies of mobility and BYOD and appearance of cutting edge technologies such as AI and ML. Due to the lockdown forced by governments of numerous countries throughout the COVID-19 outbreak, administrations had to implement WFH models. These unexpected fluctuations enforced organizations to review their work models, and digitalization became a significance for them to retain their productions up and running. The global mobile unified communication and collaboration (UC&C) market is estimated to mature with the implementation of Bring Your Own Devices (BYOD) and the increasing WFH culture owing to the constant COVID-19 pandemic. 

LATEST TRENDS 

"Incorporation of Product with Mobile to Stimulate Market Development "

There has been a substantial implementation of Unified Communications and Collaboration (UC&C) among administrations to improve organizational efficiency. The augmented demand for mobility and rising BYOD inclination amongst corporations has further stimulated industries to participate Unified Communication (UC) solutions with worker possessed mobile devices. This incorporation of mobile with unified communications and collaboration solutions has further supplementary to the mobility aids involved with UC solutions. This alliance of mobility with communication would further influence the efficiency of workers by fundamentally altering the way the workforce connects and cooperate. Therefore, the mobile Unified Communications and Collaboration allows effectual communication and collaboration operative over cellular network or administrative wireless network.

Mobile Unified Communication And Collaboration (Uc&C) Market Segmentation

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• By Type

Based on type; the market is divided into Cloud Based and On-Premise.

• By Application

Based on the application; the market is divided into Enterprise Collaboration, Enterprise telephony, and Contact Centre.

DRIVING FACTORS

"Increasing Adoption from Various Applications to Aid Market Expansion "

The rising necessity for effortlessly sustained network systems that can allow active communication across numerous end-user businesses, comprising healthcare, retail, and manufacturing, is evident, allowing for the old/obsolete interaction centers. The arrival of cost-effective cloud-based answers has seen augmented acceptance from healthcare workers, who are frequently considered to have lowest IT finances. With the subscription-based United Communication services in place, the healthcare interaction hubs create their PBX systems and flawlessly address numerous consumer requirements pending in from numerous locations.

"Increasing Demand of Communication Tools to Foster Industry Progress"

The key drivers of the mobile unified communication and collaboration (UC&C) market are the requirement for real-time communication and partnership, the requirement for improved communication and collaboration tools, and the necessity for more flexible and mobile communication and cooperation. The need for real-time communication is determined by the requirement for industries to be able to connect and cooperate in real time. This is particularly significant in today’s commercial atmosphere where industries are continuously trying to keep up with the ever-changing site.

RESTRAINING FACTORS

"High Investment to Hinder Market Advancement"

The necessity for high initial investment, absence of awareness about the aids of unified communication and collaboration, and the high prices related with the disposition and upkeep of unified communication and collaboration solutions. 

Mobile Unified Communication And Collaboration (Uc&C) Market Regional Insights

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"Increasing Demand for Digital Network Devices to Foster Market Advancement in Europe"

Europe is expected to have a great mobile unified communication and collaboration (UC&C) market share. The U.K. exporters’ struggles to stop the combined services digital network services are motivating the carrier and customer relocation to Internet protocol connectivity facilities. This massive move is driving the acceptance of next-generation business communication keys, such as hosted private branch exchange (PBX) and UCaaS solutions.

North America is estimated to dominate the mobile unified communication and collaboration (UC&C) market during the forecast period. The development is owing to presence of prominent players and administrations across the region have comprised remote work for their workers owing to the pandemic, which demands unified communications tools on personal strategies. 

KEY INDUSTRY PLAYERS

"Prominent Players in the Industry to Promote Market Expansion"

The mobile unified communication and collaboration (UC&C) market growth was significantly influenced by the tactics employed by market participants in recent years, such as extensions. The report provides details and information on the companies and their interactions with the mobile unified communication and collaboration (UC&C) market. The data is gathered and published through appropriate research, technological advancements, expansions, and expanding machinery and equipment. Other criteria considered for this market are the firms that develop and provide new products, the areas in which they operate, mechanization, innovative techniques, making the most money, and using their products to have a large social impact.

List of Market Players Profiled 

• Avaya (U.S.)
• Cisco (U.S.)
• AT&T (U.S.)
• Cisilion (U.K.)
• 8x8 (U.S.)
• Huawei (China)
• Alcatel-Lucent (France)
• BroadSoft (U.S.)
• Swisscom AG (Switzerland)
• Damovo (U.K.)
• Dell (U.S.)
• Genesys (U.S.)
• Juniper Networks (U.S.)
• Polycom (U.S.)

REPORT COVERAGE

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