Mobile VOIP [MVOIP] Market Size, Share, Growth, and Industry Growth by Type (Video Sharing, Screen Sharing, File Sharing, Video and Voice Calls, Instant Messaging, CRM Integration Services, and Virtual Number Service), By Application (IOT, VoIP, and Others), Regional Forecast To 2033
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MOBILE VOIP [MVOIP] MARKET OVERVIEW
The global mobile VOIP [MVOIP] market, valued at USD 79.07 billion in 2024, is projected to grow steadily to USD 87.61 billion in 2025 and reach USD 437.55 billion by 2033, maintaining a CAGR of 10.8% from 2025 to 2033. Video sharing are anticipated to emerge as the top-performing type segment in 2025.
The global COVID-19 pandemic has been unprecedented and staggering, with mobile VOIP [MVOIP] experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels.
The addition of mobility to a Voice over IP network is known as Mobile VoIP, or mVoIP. In general, cordless/DECT/PCS protocols for short-range or campus communications when all base stations are connected to the same LAN and 3G/4G protocols for wider-area communications are supported. A trade-off between mobility and affordability will be necessary for mobile VoIP. The majority of VoIP services, as well as a growing number of cordless phones and mobile devices, employ SIP, which is the foundation of mobile VoIP.
Voice over Wi-Fi is a potentially cost-free service, but it can only be used in the vicinity of a single Wi-Fi access point. The handoff protocol is typically not supported by carriers or the majority of devices, despite the fact that cordless protocols offer good voice support and even enable base station handoff. As a result, all base stations must communicate on a single LAN. Smartphone were able to send and receive email, browse the web, and more as device manufacturers took advantage of more potent processors and less expensive memory.
MOBILE VOIP [MVOIP] MARKET SHARE FACT AND FIGURES
Regional Breakdown
- North America: Holds a 29.7% market share (USD 23.5 billion) in 2024, with a CAGR of 20%. This growth is driven by the widespread adoption of smartphones, advanced network infrastructure, and a high concentration of tech-savvy consumers.
- Asia-Pacific: Accounts for a 75.9% share, or USD 60 billion in 2024, with a growth rate of 20% CAGR. The region's expansion is fueled by rapid urbanization, increasing internet penetration, and the popularity of mobile applications in countries like China, India, and Japan.
- Europe: Holds a 58.8% share of the market, primarily in countries such as France, Spain, and Portugal, with a 20% CAGR. The growth in this region is attributed to the rising demand for cost-effective communication solutions and the increasing adoption of advanced technologies
- Rest of the World: Holds around 29.7% of the global market, equating to USD 23.5 billion in 2024. Growth in these regions is driven by improving internet infrastructure and the growing awareness of VoIP benefits.
Product Segments Breakdown
- Instant Messaging: Dominates the market with approximately 40% of sales, amounting to about USD 31.6 billion in 2024, with a 15% CAGR. The convenience and cost-effectiveness of instant messaging services contribute to their widespread adoption.
- Video and Voice Calls: Hold around 30% of the market, or about USD 23.7 billion in 2024, growing at a 12% CAGR. The increasing demand for real-time communication, especially during the COVID-19 pandemic, has boosted this segment.
- File Sharing, Video Sharing, and Screen Sharing: Together, these services represent about 20% of the market, equating to around USD 15.8 billion in 2024, with a 10% CAGR. The need for collaborative tools in remote work and virtual environments drives this segment.
This detailed breakdown highlights the key numbers and growth trends in the Mobile VoIP (mVoIP) market, showcasing the factors driving demand and technological advancements shaping the industry.
COVID-19 IMPACT
Lockdown Increased Demand Significantly
COVID-19 had a life changing impact globally. The global mobile VOIP [MVOIP] market was significantly affected. The virus had various impacts on different markets. Lockdowns were imposed in several nations. This erratic pandemic caused disruptions on all sorts of businesses. Restrictions tightened during the pandemic due to increasing number of cases. Numerous Industries were affected. However, the market for mobile VOIP [MVOIP] experienced a hike in demand.
As lockdown was imposed across the world, this led to a shutdown of all offices and academic institutions. Due to the shut doors, there was a massive loss recorded by the corporations. As for the student life, it hampered the academic schedule for all students. Hence to avoid further loss of time and resources; there was a transition to online mode of studies and work. The work and academics were held online over internet. This enabled usage of voice and video over internet for better experience. This boosted the global mobile VOIP [MVOIP] market share.
However, mobile VOIP [MVOIP] also proved crucial in the healthcare sector. As patients were admitted to the hospital, they were forbidden to meet their family and close ones. With the help of mobile VOIP [MVOIP], they were able to communicate with them. It was also used by doctors to communicate with other specialists to seek guidance regarding patients and assess their health conditions. Hence the market for mobile VOIP [MVOIP] saw a surge in usage.
LATEST TRENDS
Technological Developments to Broaden Market Aspects
Finances Online have listed the latest developments in the field of Mobile VoIP. The fifth generation of wide-area wireless networks, 5G networks is designed to eliminate call jitter and packet loss during data transfer. Thus enabling quicker communication speeds and response times. Internet customers will therefore be able to enjoy faster surfing speeds, a better mobile broadband connection, and larger network capabilities. Due to these advantages, more organizations will undoubtedly adopt VoIP, and those who have already done so will increase their usage.
Virtual assistants would become even more intelligent as language processing technology continued to progress. You can automate a number of tedious tasks with the aid of these virtual assistants, including calling voicemail or directing calls to agents. These virtual assistants can gather data about your customers because AI is used to power them. In other words, it can automatically record earlier conversations to make it simpler for agents to start up calls where other agents left off. As a result, employees may give customers more individualized service.
MOBILE VOIP [MVOIP] MARKET SEGMENTATION
By Type Analysis
As per the type, the market is classified as follows: Video Sharing, Screen Sharing, File Sharing, Video and Voice Calls, Instant Messaging, CRM Integration Services, Virtual Number Service.
By Application Analysis
Based on application, the market is segmented as follows: IOT, VoIP, Others.
DRIVING FACTORS
Global Digitization to Boost Market Size
The pandemic had a significant impact on the way the global population went on with their daily life. Several corporations and academic institutions have adapted to online mode of work or a rather hybrid mode of work. According to Statista in 2022, the spending on digital transformation is projected to reach 1.8 trillion U.S. dollars; By 2028 it is expected to reach 2.8 trillion dollars. This is a result of the growing digital pace in businesses around the world. These factors are estimated to boost the global mobile VOIP [MVOIP] market share.
Business Advancements to Boost Market Size
This area of the voice solution industry has been a driving force because a lot of firms are switching from outdated business phone equipment to premium VoIP business phones. Enterprise session border controllers (SBCs), which may protect VoIP systems from attacks and provide improved session quality, and voice application servers (VASs), which operate with VoIP business phones, have both received sustained investment from business owners. These factors are estimated to boost the global mobile VOIP [MVOIP] market size.
RESTRAINING FACTORS
Lack of Reliability to Hamper Market Growth
Mobile VOIP [MVOIP] relies extensively on external servers for a strong connection. The dependency on these servers and towers for a good internet connection pose as a limitation to their reliability. Mobile VOIP [MVOIP] also has security issues. These signals can be breached and tapped into; invading privacy of users. Hence these factors pose as a restraint for the growth of the global mobile VOIP [MVOIP] market share.
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MOBILE VOIP [MVOIP] MARKET REGIONAL INSIGHTS
Asia Pacific Dominates the Market as Major Consumer
APAC countries are the largest market shareholder for mobile VOIP [MVOIP]. This is due to the growing population using internet. This is also owing to the diverse end use sectors mobile VOIP targets. Due to its abundant end-use sectors and sophisticated manufacturing facilities, APAC is also thought to serve as a global hub for manufacturers. North America is the second major shareholder of the global mobile VOIP [MVOIP] market.
KEY INDUSTRY PLAYERS
Key Players Focus on Partnerships to Gain a Competitive Advantage
Prominent market players are making collaborative efforts by partnering with other companies to stay ahead in the competition. Many companies are also investing in new product launches to expand their product portfolio. Mergers and acquisitions are also among the key strategies used by players to expand their product portfolio.
List of Top Mobile VOIP [MVOIP] Companies
- BigAnt Office Messenger [China]
- Cisco Jabber [U.S.]
- HipChat [U.S.]
- IBM [U.S.]
- Facebook [U.S.]
- Kakao Talk [South Korea]
- Line [Japan]
- Skype [U.S.]
- Viber [Japan]
- Vonage [U.S.]
- Tencent [China]
REPORT COVERAGE
This research profiles a report with extensive studies that take into description of the firms that exist in the market affecting the forecasting period. With detailed studies done, it also offers a comprehensive analysis by inspecting the factors like segmentation, opportunities, industrial developments, trends, growth, size, share, restraints, etc. This analysis is subject to alteration if the key players and probable analysis of market dynamics changes.
Attributes | Details |
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Market Size Value In |
US$ 79.07 Billion in 2024 |
Market Size Value By |
US$ 437.55 Billion by 2033 |
Growth Rate |
CAGR of 18.8% from 2024 to 2033 |
Forecast Period |
2025-2033 |
Base Year |
2024 |
Historical Data Available |
Yes |
Regional Scope |
Global |
Segments Covered |
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By Type
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By Application
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FAQs
The global mobile VOIP [MVOIP] market is expected to reach USD 437.55 billion by 2033.
The mobile VOIP [MVOIP] market is expected to exhibit a CAGR of 18.8% by 2033.
Global Digitization and Business Applications are drivers of this mobile VOIP [MVOIP] market.
BigAnt Office Messenger, Cisco Jabber, HipChat, IBM, Facebook, Kakao Talk, Line, Skype, Viber, Vonage, and Tencent are key companies operating in the mobile VOIP [MVOIP] market.