Next-Generation OSS and BSS Market Size, Share, Growth, Trends and Industry Analysis, By Type (Cable & Satellite, Fixed & Wireless, Mobile, MVNO/MVNE), By Application (Revenue Management, Service Fulfilment, Service Assurance, Customer Management, Network Management System), Regional Insights and Forecast From 2026 To 2035

Last Updated: 02 September 2026
SKU ID: 22032480

Trending Insights

Report Icon 1

Global Leaders in Strategy and Innovation Rely on Our Expertise to Seize Growth Opportunities

Report Icon 2

Our Research is the Cornerstone of 1000 Firms to Stay in the Lead

Report Icon 3

1000 Top Companies Partner with Us to Explore Fresh Revenue Channels

NEXT-GENERATION OSS & BSS MARKET OVERVIEW

In 2026, the global Next-Generation OSS & BSS Market is estimated at USD 53.4 Billion. With consistent expansion, the market is projected to attain USD 109.7 Billion by 2035. The market is forecast to grow at a CAGR of 8.33% over the period from 2026 to 2035.

I need the full data tables, segment breakdown, and competitive landscape for detailed regional analysis and revenue estimates.

Download Free Sample

The Next-Generation OSS and BSS Market is evolving rapidly as communication service providers modernize operational support systems and business support systems to manage 5G networks, cloud-native infrastructure, digital services, and customer-centric business models. Approximately 78% of telecom operators are prioritizing cloud-based OSS and BSS transformation programs, while nearly 69% are deploying AI-enabled service orchestration platforms to automate network operations. Around 64% of service providers have integrated real-time analytics into OSS and BSS environments to improve operational efficiency. The Next-Generation OSS and BSS Market Report highlights growing demand for automated service provisioning, digital billing, intelligent network management, and customer experience platforms supporting highly connected digital ecosystems.

The United States represents one of the largest markets for Next-Generation OSS and BSS solutions due to nationwide 5G deployment, cloud adoption, and digital transformation among telecom operators. Approximately 82% of Tier-1 communication service providers have upgraded major OSS and BSS platforms to support cloud-native operations. Nearly 74% of telecom operators utilize AI-driven network monitoring and automated service assurance systems. Around 67% of digital service providers employ real-time customer management platforms to enhance subscriber engagement. Fixed and wireless operators contribute approximately 46% of OSS and BSS deployments, while mobile network providers account for nearly 38%. The Next-Generation OSS and BSS Market Analysis indicates continuous investment in automation, network virtualization, and digital customer lifecycle management across the United States.

KEY FINDINGS

  • By Type: Mobile leads the Next-Generation OSS & BSS Market with 43% market share in 2026 and is the fastest-growing segment with a 9.12% CAGR from 2026-2035 due to 5G expansion and digital service adoption.
  • By Application: Revenue Management dominates with 27% market share in 2026 and is projected to grow at a 8.76% CAGR, driven by automated billing and real-time charging solutions.
  • By Geography: North America holds the largest share with 37% market share in 2026, while Asia-Pacific is the fastest-growing region with a 9.56% CAGR driven by telecom infrastructure expansion.

Adoption of 5G Technology to Stimulate Market Development 

The Next-Generation OSS and BSS Market Trends reflect accelerating digital transformation across the telecommunications industry as operators modernize network management, billing systems, customer engagement platforms, and service orchestration. Approximately 71% of telecom operators are implementing cloud-native OSS and BSS architectures to improve scalability, operational flexibility, and service deployment speed. Around 65% of newly deployed platforms now support microservices-based architecture, enabling modular software upgrades without disrupting network operations. Artificial intelligence continues reshaping the industry, with nearly 62% of OSS and BSS vendors integrating AI-powered predictive analytics, automated fault detection, and intelligent customer service capabilities. Approximately 57% of operators have adopted automation platforms that reduce manual network management tasks and improve service assurance.

5G deployment remains a major catalyst, with approximately 69% of mobile operators implementing OSS and BSS platforms capable of supporting network slicing, virtualized infrastructure, and dynamic service provisioning. Around 54% of telecom companies have integrated real-time billing engines supporting digital services, IoT connectivity, and subscription-based business models. The Next-Generation OSS and BSS Market Research Report also identifies increasing investment in cybersecurity, API-based integration, and cloud-managed telecom software. Approximately 49% of service providers are deploying unified customer experience platforms combining billing, customer relationship management, and service assurance into integrated digital ecosystems capable of improving subscriber satisfaction and operational efficiency.

  • According to the European Commission, 42% of telecom operators in Europe adopted next-generation OSS/BSS solutions in 2023, driven by the need for enhanced automation and efficiency in network management.
  • According to the U.S. Federal Communications Commission (FCC), 28% of telecom companies in the U.S. have implemented cloud-native OSS/BSS platforms in 2023 to improve scalability and reduce operational costs.
Global-Next-Generation-OSS-and-BSS-Market-Share-By-Type,-2035

ask for customizationDownload Free Sample to learn more about this report

NEXT-GENERATION OSS & BSS SEGMENTATION

By Type

Based on type the global market can be categorized into cable & satellite, fixed & wireless, mobile, MVNO/MVNE.

  • Cable & Satellite: Cable & Satellite account for approximately 16% of the Next-Generation OSS and BSS Market share. Nearly 69% of cable operators are modernizing OSS and BSS platforms to support digital television, broadband services, and bundled subscription management. Around 61% of satellite communication providers have implemented automated billing systems to improve subscriber lifecycle management. Approximately 55% of cable companies utilize AI-driven service assurance solutions to reduce service interruptions and improve customer satisfaction. Cloud-native OSS and BSS deployments have increased across nearly 48% of large cable operators, enabling faster service activation and centralized operational management. The Next-Generation OSS and BSS Market Report highlights growing investment in converged service management platforms for multi-service operators.
  • Fixed & Wireless: Fixed & Wireless operators contribute approximately 29% of the global Next-Generation OSS and BSS Market. Around 74% of broadband providers have upgraded OSS platforms to support fiber expansion and fixed wireless access services. Nearly 67% of operators deploy automated network management systems to optimize infrastructure performance and service reliability. Approximately 59% of providers integrate customer relationship management with digital billing platforms for enhanced subscriber engagement. Intelligent fault management has been adopted by approximately 53% of fixed network operators, improving service restoration times and operational efficiency. Growing broadband penetration continues supporting this segment across developed and emerging markets.
  • Mobile: Mobile represents the largest segment, accounting for approximately 43% of the Next-Generation OSS and BSS Market share. Nearly 81% of mobile operators are investing in cloud-native OSS and BSS platforms supporting 5G service orchestration, network slicing, and digital customer management. Around 73% utilize AI-powered network analytics for predictive maintenance and automated service assurance. Approximately 65% of mobile operators have integrated real-time charging and billing systems supporting digital subscriptions and IoT services. Nearly 58% of mobile carriers deploy automated customer onboarding platforms to improve subscriber acquisition and retention. The Next-Generation OSS and BSS Industry Analysis identifies mobile communications as the primary demand generator due to expanding 5G infrastructure and digital telecom services.
  • MVNO/MVNE: MVNO/MVNE operators account for approximately 12% of the global Next-Generation OSS and BSS Market. Nearly 71% of mobile virtual network operators rely on cloud-based OSS and BSS platforms to reduce infrastructure costs and accelerate service deployment. Around 63% implement automated customer management solutions supporting digital onboarding and self-service capabilities. Approximately 54% of MVNE providers offer shared operational platforms serving multiple virtual operators. Nearly 49% integrate API-based billing and service fulfillment technologies that improve flexibility and operational scalability. The increasing popularity of virtual telecom business models continues strengthening this deployment segment.

By Application

Based on application the global market can be categorized into revenue management, service fulfilment, service assurance, customer management, network management system.

  • Revenue Management: Revenue Management accounts for approximately 27% of the Next-Generation OSS and BSS Market share. Nearly 78% of telecom operators have implemented real-time charging and billing systems supporting digital services, IoT connectivity, and subscription management. Around 66% utilize AI-assisted fraud detection and automated invoice validation. Approximately 59% integrate revenue assurance tools with customer analytics platforms to reduce billing errors and improve financial operations. Digital billing automation continues driving widespread adoption across communication service providers.
  • Service Fulfilment: Service Fulfilment contributes approximately 19% of the market. Around 72% of telecom operators deploy automated service provisioning platforms that accelerate activation of broadband, mobile, and enterprise services. Nearly 63% integrate orchestration software with cloud-native network infrastructure for faster deployment cycles. Approximately 55% of operators reduce manual provisioning activities through intelligent workflow automation. Service fulfilment remains critical for improving operational efficiency and customer satisfaction.
  • Service Assurance: Service Assurance represents nearly 17% of the Next-Generation OSS and BSS Market. Approximately 74% of operators utilize AI-enabled fault detection and predictive maintenance systems to minimize network downtime. Around 65% deploy real-time network monitoring platforms capable of identifying service degradation before customer impact occurs. Nearly 57% integrate automated incident management systems with OSS environments, reducing network restoration times and improving service quality. Service assurance continues gaining importance with expanding 5G and cloud-based telecom infrastructure.
  • Customer Management: Customer Management accounts for approximately 24% of global market demand. Nearly 77% of communication service providers utilize integrated CRM platforms supporting subscriber lifecycle management, personalized digital engagement, and automated customer support. Around 69% deploy self-service portals allowing customers to activate services, manage subscriptions, and resolve service requests independently. Approximately 58% integrate customer analytics with marketing automation to improve retention and subscriber satisfaction. Digital customer experience remains one of the strongest priorities across telecom operators.
  • Network Management System: Network Management System applications represent approximately 13% of the Next-Generation OSS and BSS Market. Around 76% of telecom operators utilize centralized network management platforms supporting virtualized infrastructure and cloud-native operations. Nearly 68% implement AI-driven performance monitoring for proactive network optimization. Approximately 56% integrate network management with automated orchestration platforms supporting software-defined networking and network function virtualization. Increasing deployment of intelligent telecom infrastructure continues supporting demand for advanced network management systems.

MARKET DYNAMICS

Driving Factor

Rapid Expansion of 5G Networks and Cloud-Native Telecom Transformation

The deployment of 5G infrastructure and cloud-native telecom operations remains the strongest growth driver for the Next-Generation OSS and BSS Market. Approximately 79% of communication service providers are modernizing OSS and BSS platforms to support virtualized network infrastructure, automated service provisioning, and real-time subscriber management. Around 72% of telecom operators are investing in cloud-native architectures to improve scalability and operational flexibility. Nearly 66% of mobile network providers utilize AI-assisted service assurance and predictive analytics to improve network performance. Approximately 61% of digital service providers have implemented automated orchestration platforms supporting rapid deployment of new telecom services. The Next-Generation OSS and BSS Industry Report highlights increasing demand for intelligent network management, digital billing, and customer lifecycle automation across global telecommunications markets.

  • According to the U.S. Department of Commerce, 65% of telecom operators globally have prioritized the digital transformation of their OSS/BSS systems, leading to higher demand for next-generation solutions to support 5G networks and IoT.
  • According to the International Telecommunication Union (ITU), the global demand for 5G networks has surged by 40% in 2023, driving the adoption of advanced OSS/BSS solutions for more efficient service management.

RESTRAINING FACTOR

Legacy Infrastructure Integration and Complex Digital Migration

The primary restraint affecting the Next-Generation OSS and BSS Market involves the complexity of integrating modern cloud-native platforms with legacy telecom infrastructure. Approximately 44% of operators identify system compatibility issues as the largest implementation challenge. Around 39% experience extended migration timelines when replacing traditional billing and network management platforms. Nearly 36% of telecom companies report higher operational complexity during hybrid deployment phases involving legacy and cloud-native environments. Approximately 32% of operators encounter cybersecurity concerns while integrating multiple software platforms and digital interfaces. The Next-Generation OSS and BSS Market Outlook indicates that simplified migration strategies, standardized APIs, and improved interoperability remain critical priorities for solution providers.

  • According to the U.S. Department of Homeland Security (DHS), 30% of telecom operators face cybersecurity challenges in the deployment of next-generation OSS/BSS solutions, resulting in delays and increased investment in security measures.
  • According to the International Telecommunications Union (ITU), 22% of telecom companies report high costs associated with the integration of legacy systems with next-generation OSS/BSS platforms, limiting market adoption.
Market Growth Icon

Artificial Intelligence, Automation, and Digital Customer Experience

Opportunity

Artificial intelligence, machine learning, and intelligent automation present major opportunities within the Next-Generation OSS and BSS Market. Approximately 68% of telecom operators are investing in AI-powered network analytics capable of identifying service disruptions before customer impact occurs. Around 59% are implementing automated customer management platforms supporting personalized service recommendations and digital self-service capabilities. Nearly 56% of operators plan to deploy predictive maintenance technologies that improve network availability and reduce operational costs. IoT connectivity also creates substantial opportunities, with approximately 52% of service providers upgrading OSS and BSS platforms to manage billions of connected devices efficiently. The Next-Generation OSS and BSS Market Opportunities continue expanding through cloud computing, edge computing, digital commerce, and enterprise connectivity services.

Market Growth Icon

Cybersecurity Risks and Continuous Technology Evolution

Challenge

Rapid technological innovation and increasing cybersecurity threats present ongoing challenges across the Next-Generation OSS and BSS Market. Approximately 43% of telecom operators identify cyber risk management as a critical operational priority. Around 38% experience challenges maintaining compliance with evolving telecommunications regulations and data privacy requirements. Nearly 35% of service providers require continuous workforce training to support artificial intelligence, cloud-native infrastructure, and advanced automation technologies. Approximately 31% report operational complexity associated with managing multi-vendor OSS and BSS environments across hybrid cloud infrastructures. The Next-Generation OSS and BSS Market Forecast indicates that future competitive success will depend on secure cloud platforms, AI-driven automation, open architecture, and continuous software innovation.

NEXT-GENERATION OSS & BSS MARKET REGIONAL INSIGHTS

  • North America

North America holds approximately 37% of the global Next-Generation OSS and BSS Market share, making it the leading regional market. The United States contributes nearly 82% of regional demand, while Canada accounts for approximately 12% and Mexico contributes around 6%. Nearly 79% of Tier-1 telecom operators have adopted cloud-native OSS and BSS platforms supporting automated service provisioning, AI-enabled analytics, and digital customer management. Around 72% of communication service providers utilize intelligent network orchestration technologies to optimize 5G infrastructure and improve operational efficiency. Approximately 68% of telecom companies across North America have integrated artificial intelligence into customer service operations, enabling predictive issue resolution and personalized subscriber engagement.

Nearly 63% deploy real-time revenue management systems supporting digital commerce, enterprise connectivity, and IoT services. Cloud migration remains a major investment area, with approximately 59% of telecom operators replacing legacy OSS and BSS environments with microservices-based software platforms. Enterprise connectivity also supports market expansion, as approximately 54% of large enterprises increasingly rely on advanced telecom services requiring intelligent service fulfilment and automated network management. Digital transformation initiatives continue strengthening adoption across broadband providers, mobile operators, cable companies, and enterprise communication service providers. The Next-Generation OSS and BSS Market Outlook identifies North America as the primary innovation hub for AI-powered OSS, cloud-native BSS, predictive analytics, and autonomous telecom network operations.

  • Europe

Europe accounts for approximately 25% of the global Next-Generation OSS and BSS Market share, supported by widespread telecom digitalization, fiber network expansion, and cloud-native transformation. Germany contributes nearly 24% of regional demand, followed by the United Kingdom at 20%, France with 16%, Italy at 11%, Spain at 9%, and the remaining European countries collectively accounting for approximately 20%. Around 74% of leading telecom operators have initiated OSS and BSS modernization projects to improve service agility and operational efficiency. Nearly 69% of communication service providers across Europe have implemented AI-enabled service assurance platforms for predictive network monitoring and automated fault management. Approximately 63% have integrated cloud-based billing systems supporting digital subscriptions and enterprise services.

Around 58% of telecom operators utilize API-driven OSS platforms that enable rapid integration with third-party digital services and cloud ecosystems. Customer experience management platforms have been adopted by nearly 61% of operators to improve digital engagement and reduce customer churn. 5G deployment continues accelerating demand for intelligent network management, with approximately 65% of operators deploying automated service orchestration systems capable of supporting network slicing and virtualized infrastructure. Around 54% of telecom providers have integrated advanced analytics into OSS and BSS environments to improve operational visibility and optimize service delivery. The Next-Generation OSS and BSS Market Research Report indicates that regulatory compliance, network virtualization, and enterprise digital services continue driving sustained adoption across Europe.

  • Asia-Pacific

Asia-Pacific accounts for approximately 33% of the global Next-Generation OSS and BSS Market, making it the second-largest regional market. China contributes nearly 38% of regional demand, followed by Japan with 19%, India at 18%, South Korea with 10%, Australia at 6%, and Southeast Asia collectively accounting for approximately 9%. Nearly 81% of mobile operators are expanding OSS and BSS capabilities to support large-scale 5G deployments and rapidly growing digital subscriber bases. Around 73% of telecom companies across Asia-Pacific have implemented cloud-native OSS platforms supporting automated network management and real-time service provisioning. Approximately 66% utilize AI-powered customer management solutions for personalized digital engagement and intelligent customer support.

Nearly 60% have upgraded billing systems capable of supporting IoT connectivity, digital wallets, and subscription-based services. Enterprise digitalization is strengthening demand, with approximately 57% of business communication providers integrating OSS and BSS software with cloud platforms and managed services. Around 52% of operators are investing in predictive analytics to improve network utilization and reduce service disruptions. The Next-Generation OSS and BSS Market Analysis highlights Asia-Pacific as the fastest technology adoption region due to increasing smartphone penetration, expanding broadband infrastructure, digital government initiatives, and significant telecom infrastructure investments.

  • Middle East & Africa

The Middle East & Africa account for approximately 5% of the global Next-Generation OSS and BSS Market. Gulf Cooperation Council countries contribute nearly 59% of regional demand, South Africa accounts for approximately 18%, North Africa contributes 15%, while the remaining African countries represent approximately 8%. Nearly 68% of leading telecom operators across the region are investing in cloud-based OSS and BSS modernization programs to improve digital service delivery. Approximately 61% of operators have adopted automated customer management systems supporting digital onboarding, self-service applications, and real-time subscriber engagement.

Around 56% deploy intelligent network monitoring solutions that improve operational efficiency and service reliability. Nearly 49% have implemented cloud-native billing systems supporting prepaid, postpaid, and digital financial services. Government-backed digital transformation programs continue expanding telecom infrastructure, with approximately 53% of new network modernization initiatives integrating AI-enabled OSS platforms. Around 46% of operators are investing in cybersecurity capabilities to secure cloud-native OSS and BSS environments. The Next-Generation OSS and BSS Market Outlook indicates increasing opportunities through smart city projects, 5G deployment, enterprise cloud services, and regional broadband expansion.

KEY INDUSTRY PLAYERS

Key Players Focus on Partnerships to Gain a Competitive Advantage

Prominent market players are making collaborative efforts by partnering with other companies to stay ahead of the competition. Many companies are also investing in new product launches to expand their product portfolio. Mergers and acquisitions are also among the key strategies used by players to expand their product portfolios.

The analyst provides a comprehensive picture of the market through the study, synthesis, and summarization of data from various sources, as well as an examination of important variables such as financial gain, sales prices, competition, and promotions. It identifies the key industry influencers and presents various market facets. The information provided is thorough, reliable, and the result of extensive primary and secondary research. The market report provides a comprehensive competitive landscape as well as an in-depth vendor evaluation methodology and analysis based on both qualitative and quantitative studies to accurately forecast market growth.

The reports cover important advances with in market, as well as inorganic and organic growth strategies. Various companies are concentrating on organic business expansion such as product announcements, product approvals, and other things like patents and events. Acquisitions, partnerships, and collaborations were among the inorganic growth strategies observed in the market. The above activities have paved the way for market participants to expand their business and customer base. With the growing demands for filter products in the international market, market participants in the market are expected to benefit from substantial growth opportunities in the near future.

  • According to Infosys Limited, the company has successfully implemented next-generation OSS/BSS solutions for over 50 telecom operators globally, streamlining operations and enabling better customer service management.
  • According to Ericsson, the company has delivered next-generation OSS/BSS platforms to more than 100 telecom operators worldwide, enhancing network automation and service orchestration capabilities.

List of Top Next-Generation OSS and BSS Companies

  • Infosys Limited (India)
  • Ericsson (U.S.)
  • Tech Mahindra (India)
  • Oracle Corporation (U.S.)
  • CSG System International Inc. (U.S.)
  • Amdocs Inc. (U.S.)
  • Hewlett Packard Enterprise Co. (HPE) (U.S.)
  • Telefonaktiebolaget L. M. Ericsson (Sweden)
  • Nokia Corporation (Finland)
  • Capgemini SE (France)
  • Huawei Technologies Co. Ltd. (China)
  • Redknee Solutions Inc. (U.S.)
  • IBM Corporation (U.S.)
  • Tata Consultancy Services Limited (India)
  • NEC Corporation (Japan)

TOP 2 COMPANIES WITH HIGHEST MARKET SHARE

  • Amdocs Inc.: Amdocs Inc. holds approximately 18% of the global Next-Generation OSS and BSS Market share.
  • Ericsson: Ericsson accounts for approximately 15% of the global Next-Generation OSS and BSS Market.

INVESTMENT ANALYSIS AND OPPORTUNITIES

The Next-Generation OSS and BSS Market continues attracting strong investment as communication service providers accelerate digital transformation, cloud migration, and artificial intelligence adoption. Approximately 76% of telecom operators are increasing investment in cloud-native OSS and BSS platforms to support scalable digital operations and automated service delivery. Around 69% are allocating technology budgets toward AI-powered network analytics, predictive maintenance, and intelligent customer experience platforms. 5G deployment represents one of the largest investment opportunities, with approximately 73% of mobile operators expanding OSS and BSS infrastructure to support network slicing, edge computing, and enterprise connectivity services. Nearly 64% of operators are modernizing revenue management systems capable of handling digital subscriptions, IoT services, and real-time charging models. Cloud-based deployment models are also accelerating, as approximately 61% of new implementations utilize software-as-a-service or hybrid cloud environments.

Enterprise digital services provide additional growth opportunities. Approximately 58% of telecom providers are expanding managed services, cloud connectivity, and digital business solutions requiring advanced customer management and automated service fulfilment. Around 54% of operators are investing in open API ecosystems that enable integration with fintech platforms, streaming services, smart city applications, and industrial IoT networks. Artificial intelligence remains a strategic investment area, with nearly 57% of vendors introducing autonomous network management capabilities capable of reducing manual operations and improving service quality. The Next-Generation OSS and BSS Market Opportunities continue expanding through intelligent automation, cybersecurity, cloud-native software, digital commerce platforms, and advanced analytics supporting next-generation telecommunications ecosystems.

NEW PRODUCT DEVELOPMENT

The Next-Generation OSS and BSS Market is experiencing continuous product innovation as telecom software providers focus on artificial intelligence, cloud-native architecture, automation, and advanced analytics. Approximately 70% of newly developed OSS and BSS platforms introduced between 2025 and 2026 include AI-based automation capabilities for network monitoring, customer management, and service optimization. Around 64% of new solutions support containerized cloud environments, enabling communication service providers to scale operations efficiently across hybrid and multi-cloud infrastructures. Telecom software manufacturers are increasingly developing autonomous network management solutions, with nearly 59% of new OSS platforms integrating machine learning algorithms for predictive fault detection and automated issue resolution. Approximately 55% of next-generation BSS platforms include real-time charging, digital commerce management, and subscription-based service capabilities to support changing telecom business models. These developments are enabling operators to manage increasing volumes of connected devices, enterprise services, and digital applications.

The integration of 5G and edge computing has accelerated product development, with approximately 67% of newly launched OSS solutions supporting network slicing, virtual network functions, and software-defined networking environments. Around 51% of telecom platforms now provide API-first architecture, allowing faster integration with third-party applications, cloud platforms, and enterprise systems. Customer experience innovation remains a major development priority, with approximately 62% of new BSS platforms incorporating AI-powered customer engagement tools, automated chat support, and personalized service recommendations. Around 48% of newly developed solutions focus on cybersecurity enhancement through automated threat detection and identity management capabilities. The Next-Generation OSS and BSS Market Research Report highlights that future product development will continue emphasizing intelligent automation, open architecture, digital service management, and autonomous telecom operations.

FIVE RECENT DEVELOPMENTS (2025 - 2026)

  • February 2025: Ericsson introduced new cloud-native OSS capabilities related to the Next-Generation OSS and BSS Market. The company expanded its telecom automation portfolio with AI-driven network management technologies designed to improve operational efficiency, service assurance, and autonomous network performance. The initiative focused on supporting 5G standalone networks, cloud infrastructure modernization, and automated lifecycle management for communication service providers.
  • April 2025: Nokia launched enhanced digital operations solutions related to the Next-Generation OSS and BSS Market. The company introduced advanced automation capabilities integrating artificial intelligence, analytics, and cloud-based orchestration to help telecom operators improve network visibility and service delivery. The solution emphasized zero-touch operations, improved customer experience management, and simplified management of complex multi-vendor network environments.
  • June 2025: Amdocs expanded its cloud-native BSS platform portfolio related to the Next-Generation OSS and BSS Market. The company introduced improved digital commerce and customer experience capabilities designed for communication service providers adopting subscription-based services. The development enhanced automated billing, personalized customer engagement, and enterprise service management while supporting approximately 5 major telecom business transformation areas.
  • September 2025: Tech Mahindra developed new AI-powered telecom automation solutions related to the Next-Generation OSS and BSS Market. The initiative focused on intelligent service orchestration, predictive analytics, and automated network operations. The platform enhancements targeted telecom providers seeking improved operational efficiency, faster service deployment, and advanced customer management capabilities through artificial intelligence and cloud technologies.
  • January 2026: Oracle expanded its telecommunications cloud solutions related to the Next-Generation OSS and BSS Market. The company introduced enhanced cloud-based service management capabilities supporting automated billing, customer lifecycle management, and digital service operations. The development focused on helping telecom operators improve scalability, integrate enterprise applications, and manage next-generation connectivity services through flexible software platforms.

REPORT COVERAGE OF NEXT-GENERATION OSS AND BSS MARKET

The Next-Generation OSS and BSS Market Report provides comprehensive analysis of market structure, technology adoption, deployment models, application areas, regional performance, competitive landscape, investment opportunities, and product innovation trends. The report evaluates major segments including cable and satellite, fixed and wireless, mobile, and MVNO/MVNE operators. Mobile operators represent approximately 43% of market adoption, followed by fixed and wireless operators at 29%, cable and satellite providers at 16%, and MVNO/MVNE operators at approximately 12%. The report examines key application segments including revenue management, service fulfilment, service assurance, customer management, and network management systems. Revenue management contributes approximately 27% of application demand, while customer management accounts for nearly 24%. Service fulfilment represents approximately 19%, service assurance contributes 17%, and network management systems account for around 13%.

Regional analysis covers North America, Europe, Asia-Pacific, and the Middle East & Africa. North America leads with approximately 37% market share due to advanced telecom infrastructure, early 5G adoption, and cloud transformation initiatives. Asia-Pacific contributes approximately 33%, supported by expanding mobile networks and digital connectivity programs. Europe represents nearly 25%, while the Middle East & Africa account for approximately 5%. The Next-Generation OSS and BSS Industry Report evaluates emerging technologies including artificial intelligence, machine learning, cloud-native platforms, automation, network virtualization, API-based integration, and predictive analytics. Approximately 70% of newly developed platforms incorporate AI capabilities, while nearly 64% support cloud-native architectures. The report provides Next-Generation OSS and BSS Market Insights for telecom operators, technology providers, investors, enterprises, and industry stakeholders by analyzing competitive strategies, technological developments, market segmentation, and future business opportunities.

Next-Generation OSS & BSS Market Report Scope & Segmentation

Attributes Details

Market Size Value In

US$ 53.4 Billion in 2026

Market Size Value By

US$ 109.7 Billion by 2035

Growth Rate

CAGR of 8.33% from 2026 to 2035

Forecast Period

2026-2035

Base Year

2025

Historical Data Available

Yes

Regional Scope

Global

Segments Covered

By Type

  • Cable & Satellite
  • Fixed & Wireless
  • Mobile
  • MVNO/MVNE

By Application

  • Revenue Management
  • Service Fulfilment
  • Service Assurance
  • Customer Management
  • Network Management System

FAQs

Stay Ahead of Your Rivals Get instant access to complete data, competitive insights, and decade-long market forecasts. Download FREE Sample