Online Airline Reservation System Market Size, Share, Growth, and Industry Analysis, By Type (Cloud-based, On-premises), By Application (Individual, Enterprise, Government, Others), and Regional Forecast To 2031

Updated On: 29 April 2024

Online Airline Reservation System Market Report Overview

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The global online airline reservation system market size expanded rapidly in 2021. As per our research, the market is expected to generate substantial revenue by 2031, with a robust CAGR during the forecast period.

The global COVID-19 pandemic has been unprecedented and staggering, with the online airline reservation system market experiencing lower-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden rise in CAGR is attributable to the market's growth and demand returning to pre-pandemic levels once the pandemic is over.

Online airline reservation systems allow customers to book flights, hotels, car rentals, and other travel services through an airline's or a travel agency's website or mobile application.

The online airline booking platform is used to manage the ordering of tickets, the planning of flights, and the distribution of important data to the users. The portal offers a range of services, including flight searching, online ticket purchasing, 24/7 availability checking, pricing searching, and other important duties. The procedure of booking an airline is made simple by the online airline booking platform for both individuals and businesses. The internet platform for booking flights assists in making reservations for a certain airline that works with distribution channels and travel bureaus. From the time of booking to the end of the flight, it satisfies the diverse wants of the consumers.

COVID-19 Impact: Pandemic Decreased the Market Demand

The COVID-19 pandemic has significantly impacted the online airline reservation system market. With the spread of the virus, the demand for air travel has decreased, leading to a significant decline in the revenue of airlines and travel agencies. Many countries have imposed travel restrictions and lockdowns to contain the virus, which has resulted in a significant decrease in the number of people traveling. This has led to a decline in the demand for online airline reservation systems, as fewer people are using these services to book flights. The pandemic has also forced airlines to change their policies and procedures, including their booking and cancellation policies. This has led to increased uncertainty and confusion for customers, who are now more hesitant to book flights.

Latest Trends

"Use of Artificial Intelligence, VR/AR to Fuel Market Growth"

Airlines are increasingly using AI-powered chatbots such as online airline reservation system to improve the customer experience by providing instant assistance and resolving queries in real time. AI algorithms are also used to personalize offers and recommendations to customers based on their past booking behavior and preferences. Mobile booking has become increasingly popular as more customers prefer to book flights and travel services using their smartphones. Airlines are investing in mobile apps that offer a seamless booking experience and provide customers with real-time updates on flight status and other travel information. Virtual and augmented reality technologies are being used by airlines to provide customers with a more immersive booking experience. These technologies allow customers to visualize their seat selection, cabin layout, and in-flight entertainment options before booking.

Online Airline Reservation System Market Segmentation

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• By Type Analysis

According to type, the market can be segmented into Cloud-based, On-premises

• By Application Analysis

Based on application, the market can be divided into Individual, Enterprise, Government, Others

Driving Factors

"Ease in Using the New Way Over the Conventional Methods Increases Market Demand "

Online airline reservation systems offer customers the convenience and ease of booking flights and travel services from anywhere, anytime. This has made it a preferred choice for many customers, as it eliminates the need to visit a travel agent or the airline's ticket office. Online airline reservation systems provide customers with personalized offers and recommendations based on their past booking behavior and preferences. This has helped to improve customer loyalty and retention, which eventually accelerate online airline reservation system market growth.

"Competitive Prices in Online Mode to Propel Market Demand"

Online airline reservation systems offer competitive pricing and deals to attract customers. This has led to increased competition among airlines and travel agencies, which is expected to further drive the online airline reservation system market growth. The increasing number of air travelers globally is one of the primary driving factors for the online airline reservation system market growth. As more people travel by air, the demand for online booking services has also increased.

Restraining Factors

"Lack of Trust and Complex Steps of Booking May Stagnate Market Development"

Some customers are still hesitant to book flights online due to concerns over security and fraud. This lack of trust in online booking systems can deter some customers from using them. The booking process for flights can be complex, especially for customers who are unfamiliar with the process or are booking international flights. This complexity can lead to errors or confusion, which can negatively impact the customer experience.

Online Airline Reservation System Market Regional Insights

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"Increasing Tourism in Asia-Pacific Anticipated Boosting Market Expansion"

Over the forecast period, the Asia-Pacific region is anticipated to have the quickest growth in the online airline reservation system market. The increasing tourism sector in the area is supported by high GDP growth rates, a growing middle class, and rising disposable income. The expansion of logistics and infrastructure, tight government marketing and advertising of various tourist attractions, and lucrative opportunities for business players to introduce distinctive packages for group travelers in the area are further market growth drivers. Thus contributing to huge online airline reservation systems market share.

Key Industry Players

"Adoption of innovative Strategies by Key Players Influencing Market Development"

Prominent market players are making collaborative efforts by partnering with other companies to stay ahead of the competition. Many companies are also investing in new product launches to expand their product portfolio. Mergers and acquisitions are also among the key strategies used by players to expand their product portfolios.

List of Market Players Profiled

• Trawex Technologies
• Airmax Systems
• Sabre
• Amadeus IT Group
• Blue Sky Booking
• Enoyaone
• SITA
• Bird Group
• AMA Assistance
• InteliSys Aviation Systems
• Juniper (Cangooroo)
• IBS Software Services
• Provoke Technologies
• HitchHiker
• Videcom

Report Coverage

This report examines an understanding of the Online Airline Reservation System market’s size, share, growth rate, segmentation by type, application, key players, and previous and current market scenarios. The report also collects the market’s precise data and forecasts by market experts. Also, it describes the study of this industry’s financial performance, investments, growth, innovation marks, and new product launches by the top companies and offers deep insights into the current market structure, competitive analysis based on key players, key driving forces, and restraints that affect the demand for growth, opportunities, and risks.

Furthermore, the post-COVID-19 pandemic’s effects on international market restrictions and a deep understanding of how the industry will recover, and strategies are also stated in the report. The competitive landscape has also been examined in detail to provide clarification of the competitive landscape.

This report also discloses the research based on methodologies that define price trend analysis of target companies, collection of data, statistics, target competitors, import-export, information, and previous years’ records based on market sales. Moreover, all the significant factors which influence the market such as small or medium business industry, macro-economic indicators, value chain analysis, and demand-side dynamics, with all the major business players have been explained in detail. This analysis is subject to modification if the key players and feasible analysis of market dynamics change.