Online Ordering Systems Market Size, Share, Growth, And Industry Analysis, By Type (Cloud-based, On-premises), By Application (Small Restaurants, Large Hotel), Regional Forecast From 2023 To 2030

Updated On: 22 April 2024

ONLINE ORDERING SYSTEMS MARKET REPORT OVERVIEW 

• 

• Request a Free Sample to learn more about this report

The global online ordering systems market size expanded rapidly in 2021. The global COVID-19 pandemic has been unprecedented and staggering, with the online ordering systems market experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels. As per our research, the market is expected to generate substantial revenue by 2028, a robust CAGR during the forecast period. The sudden rise in CAGR is attributable to the market's growth and demand returning to pre-pandemic levels once the pandemic is over.

Online meal ordering is the process by which customers order food from a separate website or mobile application. This process allows businesses to manage consumer orders received via online for delivery or takeaway. Customers look for a digital menu on a smartphone or tablet, place their order, and pay for it online. When users press the order button, they will get the order data via chosen ordering system and will then create the order for delivery or client pickup. A complete sales outlet for the restaurant is provided through an online delivery and ordering system.

COVID-19 Impact: Severe Restrictions to Advance Market Growth

COVID-19 pandemic demonstrated a beneficial effect on the online ordering systems market growth as the usage of food delivery services on the internet rose as millions of people are forced to stay at home to prevent the virus from spreading. During the COVID-19 pandemic, the internet food platform was the main protagonist. Due to restrictions, online food delivery providers have seen a large growth in income and online orders because of rising consumer requirement for online meal delivery. During the outbreak, restaurants, fast food centers, and various food chains employed online food delivery systems to simplify both delivery and take-out, which contributed to the market's expansion.

Latest Trends

"Menu Engineering to Intensify Market Magnification "

Menu engineering is the practice of integrating restaurant menu design advice with menu psychology in order to stimulate and urge customers to spend more money on meals. Customers in online purchasing systems buy things based on their hunger, and the majority of the time they buy products that do not satisfy their desire but do so due of their appealing visual appearance. Menu engineering allows you to create a highly convincing menu that will entice customers to order more meals. Furthermore, the first taste is with the eye, therefore motivating customers to go digitally and go through the complete menu when they are hungry contributes to them ordering additional food than they would ordinarily get over the phone or through food ordering systems.

ONLINE ORDERING SYSTEMS MARKET SEGMENTATION 

• 

• Request a Free Sample to learn more about this report

• By Type Analysis

According to type, the market can be segmented into cloud-based, on-premises

Cloud-based is the leading part of the type segment

• By Application Analysis

According to application, the market can be segmented into small restaurants, large hotel 

Small restaurants are the leading part of the application segment

Driving Factors

"Smartphone Utilization to Boost Market Share "

The delivery platforms sector has dominated the overall market expansion of the online ordering systems market in recent years and is projected to do so in the future. The global adoption of various food delivery platforms apps such as Zomato, UberEats, Deliveroo, and Grubhub is fueling the expansion of the online ordering systems industry. Some apps, such as UberEats and Deliveroo, increase restaurant exposure. Those who do not know the address of the restaurant or the services they offer, such as takeaway, are listed on this delivery platform, which serves to increase the consumers' purchasing rate. Furthermore, the expanding population on just this platform directs an international audience of potential clients to the restaurant. With this delivery platform, it's a quick and easy way to start a business, and individuals are taking advantage of the possibility to expand their businesses, which promotes the growth of the market over the forecast time frame.

"B2C Segment to Expand Market Forwarding "

Over the forecast period, the B2C segment is expected to have the largest customer base in the online ordering systems market share. This system is used by a huge population through various platforms such as restaurant-controlled, independent websites, food cooperatives, and delivery systems. For example, in 2021, about 53% of Chinese internet users had utilized online delivery services. Because of the benefits provided by platforms, these platforms have a large client base, which helps to increase platform-to-customer delivery, which propels the expansion of the business-to-customer sector and, eventually, continues to support the expansion of the ordering systems market.

Restraining Factors

"Increment in Plastic Waste to Deplete Market Advancement "

Because of the service's enormous popularity, the market for online meal ordering systems is constantly expanding. Every day, countless people order food for the sake of convenience. As a result, the usage of plastic packaging has expanded, resulting in a considerable amount of plastic garbage, which is having a severe influence on the environment. Vendors deliver food in nice quality packets, cartons, plastic plates, utensils, and plastic paper wrapping, resulting in a lot of trash. For example, in China, the food delivery sector handled over 16 billion order requests in a single year, and even more than 80% of food delivery eateries in China use exclusively plastic packaging, which contributes significantly to trash production. The above-mentioned criteria will hinder the market from advancing during the forecasted period.

ONLINE ORDERING SYSTEMS MARKET REGIONAL INSIGHTS 

• 

• Request a Free Sample to learn more about this report

"Increasing Customer Interest to Foster Market Growth in Asia Pacific "

Throughout the anticipated time, Asia Pacific will be the dominant area for online ordering systems. Increasing customer interest, acceptance of new technologies, and improved knowledge of the technologies are all driving market expansion. Furthermore, with the increasing demand for quick and easy services as a result of frantic working hours, individuals have so much to do nowadays that they're left with no time to spend cooking or cleaning, thus most people order food from various restaurants via online ordering systems. Furthermore, the Asia Pacific area has a high population, indicating a significant customer segment for this food ordering sector, which eventually boosts the expansion of online ordering systems market. In addition, this region includes countries such as Japan and India. Because these are heavily populated countries in the emerging phase, smartphone and technology usage is prevalent in this area. As a result, the Asia Pacific region's online ordering systems market is developing.

Key Industry Players

"Key Players Focus on Partnerships to Gain a Competitive Advantage "

Prominent market players are making collaborative efforts by partnering with other companies to stay ahead of the competition. Many companies are also investing in new product launches to expand their product portfolio. Mergers and acquisitions are also among the key strategies used by players to expand their product portfolios.

The analyst provides a comprehensive picture of the market through the study, synthesis, and summarization of data from various sources, as well as an examination of important variables such as financial gain, sales prices, competition, and promotions. It identifies the key industry influencers and presents various market facets. The information provided is thorough, reliable, and the result of extensive primary and secondary research. The market report provides a comprehensive competitive landscape as well as an in-depth vendor evaluation methodology and analysis based on both qualitative and quantitative studies to accurately forecast market growth.

The reports cover important advances with in market, as well as inorganic and organic growth strategies. Various companies are concentrating on organic business expansion such as product announcements, product approvals, and other things like patents and events. Acquisitions, partnerships, and collaborations were among the inorganic growth strategies observed in the market. The above activities have paved the way for market participants to expand their business and customer base. With the growing demands for filter products in the international market, market participants in the market are expected to benefit from substantial growth opportunities in the near future.

List of Market Players Profiled

• Sapaad (Singapore)
• NetSuite (U.S.)
• ShopKeep (U.S.)
• TouchBistro Restaurant POS (U.S.)
• Revel Systems (U.S.)
• Toast POS (U.S.)
• Epos Now (U.K.)
• Upserve (U.S.)
• CAKE POS (U.S.)
• HIPPOS (U.S.)
• Skulocity (U.S.)
• OrderSnapp (U.S.)
• Talech Register (U.S.)
• Clover (U.S.)

Report Coverage

The industry's growth was significantly influenced by the tactics employed by market participants in recent years, such as extensions. The report provides details and information on the companies and their interactions with the market. The data is gathered and published through appropriate research, technological advancements, expansions, and expanding machinery and equipment. Other criteria considered for this market are the firms that develop and provide new products, the areas in which they operate, mechanisation, innovative techniques, making the most money, and using their products to have a large social impact. This analysis examines the global and regional effects of the outbreak mostly on the market. The study describes the market share features, and market growth by type, industry, and customer sector.

This research profiles a report with extensive studies that take into description the firms that exist in the market affecting the forecasting period. With detailed studies done, it also offers a comprehensive analysis by inspecting the factors like segmentation, opportunities, industrial developments, trends, growth, size, share, restraints, etc. This analysis is subject to alteration if the key players and probable analysis of market dynamics change.