Outsource Investigative Resource Market Size, Share, Growth and Global Industry Analysis By Type (Health Insurance Fraud Investigation, Car Insurance Fraud Investigation, Home Insurance Fraud Investigation, Life Insurance Fraud Investigation, and Others) By Application (Large Insurance Companies and Medium and Small Insurance Companies), Regional Insights, and Forecast From 2025To 2034

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OUTSOURCE INVESTIGATIVE RESOURCE MARKET OVERVIEW

The global Outsource Investigative Resource Market size is projected to reach USD 0.708 billion in 2025, growing further to USD 1.837 billion by 2034 at an estimated CAGR of 11.17% from 2025 to 2034.

The United States Outsource Investigative Resource market size is projected at USD 0.243 billion in 2025, the Europe Outsource Investigative Resource market size is projected at USD 0.175 billion in 2025, and the China Outsource Investigative Resource market size is projected at USD 0.200 billion in 2025.

Insurance companies concede the huge fraud-related losses, the magnitude of the issue, and their necessity to act illegally in order to address it. Insurance fraud has become a widespread parlance in the insurance industry, despite the fact that it is difficult to identify and punish. It is challenging to examine fraudsters because of their considerable range in age, income, occupation, race, and other demographic characteristics. Additionally, they are using more advanced techniques, such as exploiting the Internet to perpetrate intricate fraud schemes. Given that it is challenging to establish and competes for resources and attention with other crimes, insurance fraud is likewise a low priority for many authorities.

The enormous expense of combating fraud represents a significant issue to the insurance industry. Insurance companies either must have to make investments in both skilled investigators and in the ever-evolving techniques and technologies used in fraud investigations or assign the investigation to outsource investigative resource market. The insurance industry has been outsourcing the investigation so that it may concentrate on its core business because of the fraud issues that are always expanding and the difficulties in dealing with the complexity of these frauds. Additionally, the market for outsourced investigative resources will develop as a result of the exponential rise in fraudulent cases brought on by the increased demand for various types of insurance.

KEY FINDINGS

COVID-19 Impact

Halt In The Investigative Work Due To The Severe Lockdown

The global COVID-19 pandemic has been unprecedented and staggering, with outsource investigative resource market experiencing higher-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden rise in CAGR is attributable to the outsource investigative resource market growth and demand returning to pre-pandemic levels once the pandemic is over.

The governments across the world had stringent rules and lockdown conditions imposed as a result of the COVID=19 pandemic. As a result, there was a significant negative impact on global trade in goods and services. The market supply of outsourced investigative resources was impacted by the restrictions on movement and work-from-home. However, as fraud cases increase and the necessity for insurance becomes more apparent than ever, the market for outsourced investigative resources has seen substantial growth.

Latest Trends

Specialized investigative tools  to rise due to the growing market demand

Due to the public backlash against rising premiums spurred on by an increase in fraud, insurers now list fraud deterrence as their top concern, and Special Investigative Units (SIUs) are one of their most important anti-fraud tools. Additionally, there has been a considerable increase in the use of Deep Learning AI models to automatically detect fraud. The market for such outsourced investigative resources has emerged as a realistic and cost-effective alternative for the industry along with the relatively high reliability of these investigative resources.

• According to the National Insurance Crime Bureau (NICB), over 77,000 suspicious claims were reported by U.S. insurers in 2023, pushing demand for outsourced fraud investigation support.

• As per Insurance Europe, over 53% of European insurers have begun integrating predictive analytics and AI tools into outsourced investigative processes to improve fraud detection accuracy.

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OUTSOURCE INVESTIGATIVE RESOURCE MARKET SEGMENTATION

• By Type Analysis

According to type, the market can be segmented into Health Insurance Fraud Investigation, Car Insurance Fraud Investigation, Home Insurance Fraud Investigation Life Insurance Fraud Investigation and Others. The leading segment which holds the majority of the market share by type analysis is Life Insurance Fraud Investigation.

• By Application Analysis

Based on application, the market can be divided into Large Insurance Companies, and Medium and Small Insurance Companies. The Medium and Small Insurance companies holds the major market share by the application segment.

Driving Factors

Shifting Business Strategy To Increase The Demand For Outsourcing Investigation

The insurance industry has been expanding on an exponential basis with several new dimensions of the insurance segment such as life, health, travel and such other dimensions. Owing to the many facets of insurance, businesses are now placing a greater emphasis on their core area of business insurance—and outsourcing ancillary activities like fraud detection and investigation. The insurers' change in the business strategy to encourage the outsourcing of auxiliary businesses is expected to boost demand for outsource investigative resources market growth.

Advanced AI Tools To Contribute To The Efficiency Of Investigative Process

The investigating agencies have been investing heavily in several AI tools to learn, understand and detect ongoing fraud and criminal activities in the insurance market. The deep learning tools and new generation, more complicated machine learning models that are based on specific traits linked to fraudulent actions are part of the expanding innovation in the artificial intelligence sector and are immensely helpful in identifying fraudulent incidents. These cutting-edge AI tools are quite trustworthy and have made it possible to resolve fraud cases more quickly, which has helped in expanding the outsource investigative resources market share.

• The U.S. Department of Health and Human Services reported a 22% rise in healthcare-related fraud investigations from 2021 to 2023, leading insurers to outsource case reviews for quicker resolution.

• According to All India Insurance Survey 2024, 61% of private insurers adopted third-party forensic investigation support to manage increasing caseloads across motor and health claims.

Restraining Factors

Limited Application In Emerging Markets To Harm The Market Demand

In the emerging market economies, the market for investigations has not yet reached its full potential. As a result, the insurance sector itself continues to perform the limited scope of investigations. The market for investigating demand for cheap careful expertise and training, both of which are yet in development. The world's emerging market nations may experience a decline in demand for outsource investigative resource due to the nascent insurance sector and limited application of the investigation.

• Based on data from The Insurance Association of Southeast Asia (IASEA), only 19% of small insurers in Southeast Asia outsource fraud investigations due to limited budgets and local expertise.

• The Brazilian Federation of Insurance Companies (CNseg) noted that 37% of local insurance providers rely entirely on in-house investigations due to strict internal compliance policies.

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OUTSOURCE INVESTIGATIVE RESOURCE MARKET REGIONAL INSIGHTS

Europe Is The Leading Due To Its Investigative Expertise

The European region is one among the oldest region for the insurance industry. As a result, of its comprehensive development and integration with ancillary industries, the insurance market in this region dominates the position for the market share for outside investigative resources. The second-largest region for the market for outsourcing investigative resources is North America, which has a thriving service industry and is expected to continue to expand during the projected period.

Key Industry Players

Key Players Focus on Partnerships to Gain a Competitive Advantage

Prominent market players are making collaborative efforts by partnering with other companies to stay ahead of the competition. Many companies are also investing in new product launches to expand their product portfolio. Mergers and acquisitions are also among the key strategies used by players to expand their product portfolios.

• Abi (Belgium): In 2023, Abi handled over 4,800 life and health insurance fraud cases, with a 92% case verification success rate across Europe.

• Verity Consulting (U.S.): Verity processed 6,500+ fraud investigations for major U.S. insurers in 2023, reporting a 28% case closure reduction time using AI triage systems.

List Of Top Outsource Investigative Resource Companies

• Abi (Belgium)
• Verity Consulting (U.S.)
• Global Investigative (U.S.)
• Suzzess (China)
• PJS Investigations (Australia)
• CoventBridge (U.S.)
• Corporate Investigative Services (U.S.)
• Robertson & Co (U.K.)
• ICORP Investigations (U.S.)
• Brumell (U.S.)
• NIS (France)
• John Cutter Investigations (JCI) (U.S.)
• UKPI (U.S.)
• Kelmar Global (U.S.)
• The Cotswold (U.S.)
• Tacit Investigations & Security (Canada)
• ExamWorks Investigation Services (U.K.)
• RGI Solutions (U.S.)
• Delta Investigative Services (U.S.)

Report Coverage

This research profiles a report with extensive studies that take into description the firms that exist in the market affecting the forecasting period. With detailed studies done, it also offers a comprehensive analysis by inspecting the factors like segmentation, opportunities, industrial developments, trends, growth, size, share, restraints, etc. This analysis is subject to alteration if the key players and probable analysis of market dynamics change.