Refurbished and Used Mobile Phones Market Size, Share, Growth, and Industry Analysis, By Type (Company Owned and Consumer Owned), By Application (Public Use, Private Use and Others) and Regional Forecast to 2032

Updated On: 29 April 2024

REFURBISHED AND USED MOBILE PHONES MARKET REPORT OVERVIEW

The global refurbished and used mobile phones market size was USD 24470 million in 2021 and the market is projected to touch USD 40320 million by 2028, exhibiting a CAGR of 7.3% during the forecast period.

A mobile phone, a handheld communication device, operates through radio frequency links, allowing users to make and receive calls while on the move within a designated service area. Refurbished mobile phones, meanwhile, are previously owned devices that undergo a restoration process to return them to their original state, typically at a reduced cost compared to new models. Trained technicians evaluate these devices, addressing any issues and reconditioning them to ensure functionality. This comprehensive process involves thorough cleaning, component testing, and quality grading, providing buyers with transparency regarding the phone's condition and expected performance.

Conversely, used phones refer to devices that have been previously owned and used by someone else without undergoing refurbishment. Essentially, these phones are sold or returned in their existing condition without any repairs or reconditioning efforts. Unlike refurbished phones, which undergo meticulous evaluation and restoration, used phones may carry unknown defects or wear and tear from previous usage. The absence of a refurbishment process means that buyers of used phones may encounter varying levels of functionality and cosmetic imperfections, depending on the device's history and previous usage.

COVID-19 Impact: Pandemic prompted reduced spendings impacting the markets temporarily

The global COVID-19 pandemic has been unprecedented and staggering, with the market experiencing lower-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden market growth reflected by the rise in CAGR is attributable to market’s growth and demand returning to pre-pandemic levels.

The market experienced disruptions amidst the pandemic, primarily stemming from decreased consumer expenditure. Initially, the sector encountered hurdles as individuals scaled back on non-essential purchases, including electronic devices. This trend was largely attributed to economic uncertainties and shifting priorities prompted by the pandemic's widespread impact. Consequently, the refurbished and used mobile phone market faced a downturn, with decreased demand affecting sales and market dynamics. The pandemic-induced financial strain compelled consumers to prioritize essential expenses, leading to a temporary slowdown in the refurbished and used mobile phone sector as consumer spending patterns adjusted to the new economic landscape.

LATEST TRENDS

"Growing popularity of online refurbished phone marketplaces is expected to drive the market"

The burgeoning appeal of online marketplaces specializing in refurbished phones reflects a growing trend among consumers. These dedicated platforms offer an extensive selection of devices, competitive pricing, and various measures aimed at fostering trust, thereby bolstering consumer confidence and fueling the expansion of the market. As shoppers increasingly turn to the convenience and accessibility of online shopping, these platforms capitalize on the demand for refurbished phones by providing a seamless and user-friendly experience. Moreover, the emphasis on quality assurance and customer satisfaction contributes to the attractiveness of these marketplaces, attracting both budget-conscious buyers and environmentally-conscious consumers seeking sustainable alternatives. Consequently, the rising prominence of online refurbished phone marketplaces signals a significant shift in consumer behaviour and preferences, highlighting the evolving landscape of the mobile phone industry.

REFURBISHED AND USED MOBILE PHONES MARKET SEGMENTATION

By Type

Based on type the global market can be categorized into Company Owned and Consumer Owned.

• Company Owned: The market for company-owned refurbished and used mobile phones constitutes a significant segment of the industry. This category encompasses devices refurbished or used by the company itself, often for internal purposes or resale. Company-owned devices undergo thorough inspection, repair, and restoration to uphold high standards of quality and reliability. Sourced directly from the company's operations, these devices offer transparency and control over the refurbishment process. Additionally, they may include specific warranties or guarantees, enhancing value and assurance for the end user.
• Consumer Owned: The consumer-owned segment of the refurbished and used mobile phones market includes devices previously owned and used by individuals. These devices are typically sold or traded in by consumers, and then refurbished before resale. Variations exist in condition and extent of refurbishment due to sourcing from individual users. This segment provides diverse devices at varying price points, meeting diverse consumer needs and budgets. While lacking company warranties, consumer-owned devices offer a cost-effective and sustainable alternative for those seeking used or refurbished mobile phones.

By Application

Based on application the global market can be categorized into Public Use, Private Use and Others.

• Public Use: The public use segment of the refurbished and used mobile phones market comprises devices utilized in public settings such as schools, libraries, and institutions. These devices are often procured in bulk and may be refurbished or used, based on the organization's needs and budget. They may adhere to specific regulations or requirements concerning durability and security features to withstand heavy usage and safeguard sensitive information. This segment offers a cost-effective solution for organizations seeking to provide mobile devices to users while minimizing expenses.
• Private Use: The private use segment of the refurbished and used mobile phones market involves devices utilized by individuals for personal purposes. These devices may be acquired as refurbished or used, depending on the consumer's budget and preferences. Variations exist in condition and refurbishment extent due to sourcing from individual users. This segment offers diverse devices at various price points, catering to varied consumer needs and budgets. Private use devices also offer a sustainable and environmentally friendly alternative to purchasing new devices.
• Others: The "others" segment of the refurbished and used mobile phones market includes devices utilized for specialized purposes such as healthcare and logistics. These devices may comply with specific regulations or requirements, such as durability and compatibility with specialized software. The "others" segment provides a cost-effective solution for organizations aiming to provide mobile devices to users while meeting specific needs and requirements.

DRIVING FACTORS

"Affordable option for consumers allows them to access the latest technology boosting the market"

The global refurbished and used mobile phones market growth offers a cost-effective alternative for individuals seeking smartphones with dependable functionality without the hefty price tag. These gadgets provide consumers with the opportunity to access cutting-edge technology while significantly reducing expenditure compared to purchasing a brand-new device. By opting for refurbished or used smartphones, consumers gain access to advanced features and capabilities at a significantly lower price point. This affordability factor appeals to budget-conscious individuals prioritizing value for money in their purchasing decisions. Moreover, these devices enable consumers to enjoy the benefits of modern technology without compromising on performance or reliability. In essence, refurbished and used mobile phones represent a practical solution for those aiming to stay connected and productive without breaking the bank, making high-quality smartphones more accessible to a broader range of consumers.

"Availability of a wide range of options expands the market"

The market provides an extensive array of choices in refurbished and pre-owned mobile phones, encompassing offerings from renowned brands and diverse models. This diversity ensures that consumers enjoy a broad spectrum of options, allowing them to select devices tailored to their specific preferences and financial considerations. Within this market, individuals have the flexibility to explore a variety of specifications, price ranges, and conditions. Whether seeking a particular brand, model, or specific features, consumers can find options that align with their unique requirements. This wide range of choices empowers buyers to make selections based on their preferences, ensuring that the market caters to a diverse audience with varying needs and budgetary constraints. Ultimately, the availability of such a diverse selection enhances the overall consumer experience, providing a comprehensive marketplace for refurbished and used mobile phones.

RESTRAINING FACTORS

"Trust and quality concerns of the mobiles impede the market"

Trust and quality concerns impede the expansion of the market as consumers may harbor reservations regarding the dependability and standard of such devices. Establishing credibility and guaranteeing the excellence of refurbished products play pivotal roles in fostering market confidence. Measures such as accreditation of refurbishers, implementation of warranty schemes, and stringent quality control protocols are instrumental in assuaging these apprehensions. By partnering with certified refurbishers and offering comprehensive warranty programs, vendors can instil trust in their products, reassuring consumers of their reliability and durability. Furthermore, the implementation of rigorous quality assurance measures underscores the commitment to delivering superior refurbished devices. Through these initiatives, the market can effectively address trust and quality concerns, thereby enhancing consumer confidence and propelling the market forward.

REFURBISHED AND USED MOBILE PHONES MARKET REGIONAL INSIGHTS

The market is primarily segregated into Europe, Latin America, Asia Pacific, North America, and Middle East & Africa.

"Asia Pacific region leads due to telecom infrastructure development and rising smartphone prices"

The Asia Pacific region is projected to dominate the global refurbished and used mobile phones market share. This expansion of the refurbished smartphone market in the area is propelled by several factors, such as the advancement of telecommunications infrastructure, the escalating costs of smartphones, and the absence of innovative features in Android devices. With leading smartphone prices maintaining a premium level, consumers favour refurbished variants of well-known brands. This preference is driven by the desire to attain quality devices at more affordable prices, reflecting a strategic choice among consumers seeking value for their purchases. Consequently, the surge in demand for refurbished smartphones underscores a shifting consumer landscape in the region, where cost-consciousness and brand familiarity play pivotal roles in purchasing decisions.

KEY INDUSTRY PLAYERS

"Key industry players conduct quality assurance to ensure device reliability facilitating the market"

To ensure the dependability and performance of refurbished and used devices, key industry players are adopting rigorous quality assurance initiatives. These programs encompass meticulous examination, repairs, and cosmetic improvements aimed at delivering top-notch products to customers. Through stringent testing procedures and meticulous repairs, these initiatives aim to guarantee that refurbished and used devices meet high standards of reliability and functionality. Additionally, cosmetic enhancements are undertaken to enhance the aesthetic appeal of the products, further enhancing their marketability. By implementing these comprehensive quality assurance measures, industry participants strive to instill confidence in consumers regarding the quality and performance of refurbished and used devices. Ultimately, the adoption of such programs underscores the commitment of industry players to delivering superior products that meet the expectations of discerning customers in the market for refurbished and used electronics.

List of Market Players Profiled

• Samsung (South Korea)
• Lenovo (China)
• Nippon Telephone (Japan)
• Green Dust (India)
• Apple: (U.S.)
• Verizon Communications (U.S.)
• AT&T (U.S.)

INDUSTRIAL DEVELOPMENT

February 2024: Magyar Telekom, owned by Deutsche Telekom, is expanding its used smartphone offerings through an extended partnership with Recommerce Group. Despite stock challenges, second-hand and refurbished smartphones are gaining traction. Magyar Telekom aims to provide cost-effective, quality devices, that align with sustainability objectives. Analysts from IDC report a 9.5% increase in shipments of used smartphones in 2023, projecting continued growth despite inventory scarcity and extended refresh rates.

REPORT COVERAGE

The study encompasses a comprehensive SWOT analysis and provides insights into future developments within the market. It examines various factors that contribute to the growth of the market, exploring a wide range of market categories and potential applications that may impact its trajectory in the coming years. The analysis takes into account both current trends and historical turning points, providing a holistic understanding of the market's components and identifying potential areas for growth.

The research report delves into market segmentation, utilizing both qualitative and quantitative research methods to provide a thorough analysis. It also evaluates the impact of financial and strategic perspectives on the market. Furthermore, the report presents national and regional assessments, considering the dominant forces of supply and demand that influence market growth. The competitive landscape is meticulously detailed, including market shares of significant competitors. The report incorporates novel research methodologies and player strategies tailored for the anticipated timeframe. Overall, it offers valuable and comprehensive insights into the market dynamics in a formal and easily understandable manner.