Telecom Operations Management Market Size, Share, Growth, and Industry Analysis by Type (On-premises, Cloud ‎), by Application (Planning and Consulting, Operations and Maintenance, System Integration , Managed Services), Regional Insights and Forecast To 2033

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TELECOM OPERATIONS MANAGEMENT MARKET OVERVIEW

Global telecom operations management market size was anticipated to be worth USD 72.91 million in 2023 and is expected to reach USD 123.46 million by 2032 at a CAGR of 6% during the forecast period.

Telecom operations manage telecom services to ensure minimum disruption and maximum availability. The operations involve managing provisioning issues, network inventory management, fault management, & network availability. Telecom operation refers to the process of managing telecom services to guarantee optimum availability and minimal disruption in telecom services. It relies on several processes, such as request fulfilment and event, incident, problem and access management, to manage services efficiently. It helps manage functions like network inventory, provisioning issues, network availability and fault management. It also assists in the management of new and renovation projects, tracking and maintaining department budgetary codes, and repairing voice and data communications equipment. Telecom companies globally have begun their transformation on the cloud to drive new services, experiences and revenue opportunities. Telecom operators are accelerating their journeys by combining their cloud-native, open and modular solutions with high performing and fully managed cloud platforms.

The rapid digitization of the telecommunication industry with the help of high-performing cloud platforms to engage their customers through data-driven experiences and enhanced operational efficiencies across core telecom systems is strengthening the growth of the market. Telecom operations management solutions help operators streamline their processes, reduce operational costs, and improve efficiency by automating routine tasks and optimizing resource allocation. Participants are fixing their efforts on encouraging R&D. Technological development are supporting the regional market growth. Manufacturers need to stay updated with changing market trends and develop products that meet growing consumer needs. Companies coming up with progressive technological solutions for firming their positions.

COVID-19 IMPACT

Pandemic Hampered The Market Due To Unexpected Disruption In The Sector

The global COVID-19 pandemic has been unprecedented and staggering, with the market experiencing lower-than-anticipated demand across all regions compared to pre-pandemic levels. The sudden market growth reflected by the rise in CAGR is attributable to market’s growth and demand returning to pre-pandemic levels.

COVID- 19 pandemic has extremely affected the whole world. It caused many unexpected disruption and affected the industry. COVID- 19 had negative impact on the market due to economic slowdown, unpredictability in financial sector and high unstable market. The pandemic resulted in decreased demand due to a disrupted supply chain, drop in sales of products, delivery schedules. Travel bans imposed affected business collaboration and partnership. Demand had recently reduced due to travel bans and lockdown during the COVID-19 pandemic. The continuous loss in the business due to the lockdown measures is projected to directly influence the growth of the investments in the market.

LATEST TRENDS

Use Of Innovative Products To Boost The Market Growth

Technological improvement and development will further enhance the presentation of the product, allowing it to obtain a varied range of requests in the market. Technological advancement will improve performance and propel the market growth. Technological advancement with high demand are increasingly setting a force to increase the productivity. Some players focus on product improvement to meet consumer requirements and likings. Constant innovation in manufacturing of products is anticipated to stimulate product demand.

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TELECOM OPERATIONS MANAGEMENT MARKET SEGMENTATION

By Type

According to type, the market can be segmented into on-premises, cloud

Cloud will capture the maximum market share through forecast period.  

• On-premises: On-premises solutions are deployed on the company's own infrastructure, requiring physical servers and storage within the company's data centres. This deployment model gives organizations full control over their telecom operations management systems and data.

• Cloud: Cloud-based solutions are hosted on the service provider's infrastructure and retrieved over the internet. This model has become increasingly popular due to its scalability, flexibility, and cost-efficiency.

By Application

According to application, the market can be segmented into planning and consulting, operations and maintenance, system integration, managed services

Telecom operations management market players cover segment as planning and consulting will dominate the market share during forecast period.

• Planning and consulting: This segment involves strategic advisory services, including network planning, business strategy development, technology assessments, and regulatory compliance consulting. Companies in this segment help telecom operators identify opportunities for growth, optimize network performance, and navigate the complex regulatory landscape.

• Operations and maintenance: Operations and Maintenance (O&M) services are crucial for the ongoing support and management of telecom networks and services. This segment includes routine maintenance, troubleshooting, network monitoring, and repair services to ensure high availability, reliability, and optimal performance of telecom infrastructure.

• System integration: System Integration services involve the seamless integration of various telecom operations management systems, software, and technologies into a cohesive, efficient, and effective operational framework. This segment addresses the challenges of interoperability between different systems and technologies, ensuring that new solutions work harmoniously with existing infrastructure.

• Managed services: Managed Services involve outsourcing certain telecom operations management functions to specialized companies. This allows telecom operators to focus on their core competencies while benefiting from the expertise, efficiency, and cost-effectiveness of external service providers. Managed services can cover a wide range of operations, from network management to customer support and back-office functions.

DRIVING FACTORS

Increasing Demand for Enhanced Network Services To Boost The Market Growth

The growing need for high-speed internet and enhanced network services, driven by the surge in data traffic and the proliferation of smart devices, is a significant driver for the telecom operations management market. The increasing investment by the telecommunications in technology and interoperability to manage the telecom operations in an efficient way is one of the major factors for the demand of this market.

Technological Advancement and Innovation To Upsurge The Market

Technological advancements and innovation activate unique revenue augmenting opportunity which will upsurge the telecom operations management market growth. Growing investment in research and development activities and growing awareness about benefits are expected to deliver profitable opportunities for the market. Innovations in technologies such as 5G, IoT (Internet of Things), and cloud computing are pushing telecom operators to upgrade their operations management systems to support new services and ensure customer satisfaction.

RESTRAINING FACTOR

High Cost To Hamper The Market Growth

The high cost associated with implementing and maintaining telecom operations management systems can be a significant barrier, especially for small and medium-sized operators. Technical difficulties will reduce the industry revenue.

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TELECOM OPERATIONS MANAGEMENT MARKET REGIONAL INSIGHTS

The market is primarily segregated into Europe, Latin America, Asia Pacific, North America, and Middle East and Africa.

Asia Pacific to Dominate the Region Due To Significant Investment In 5G services

Asia Pacific is further expected to witness growth in the telecom operations management market share. The region is dominating the market due to major investment in 5G services. The rising inhabitants and increasing income levels are also contributing to the development of the market. Upsurge in investments by key market players for the R&D undertakings and enlargement of their production abilities and product portfolios are projected to upsurge the growth. The expansion of regional market is being aided by technological developments.

KEY INDUSTRY PLAYERS

Key Players Focus On Partnerships To Gain Competitive Advantage

The key players are dynamically contributing in strategic events that are aimed at maintaining strong market position and increasing market share by merger, partnerships and others. Key players are motivated to introduce new innovative products. They are spending severely on research and development in order to arise with more new technology so that they can maintain and improve their existing market. The market changes are dynamic such as market expansion, partnership and merger. The collective efforts of these major players expressively impact the competitive landscape and future path of the market.

List of Top Telecom Operations Management Companies

• Accenture (Ireland)
• Huawei (China)
• Ericsson (Sweden)
• Oracle (U.S.)
• Amdocs (U.S.)

INDUSTRIAL DEVELOPMENT

October 2021:  Oracle announced KPN, a Dutch Telecommunication company, had deployed Oracle Fusion Cloud Application for supply chain management, finance, and human resources to streamline its business operations.

REPORT COVERAGE

The report provides scrutiny and information according to market sectors. Business overview, financial overview, product portfolio, new project launch, recent development enquiry are the factors included in the profile. The report incorporates completely examined and appraised evidence of the noticeable players and their position in the market by methods for various descriptive tools. The report covers national and regional level market size and forecast. The report gives businesses the facility to research new prospect in many areas. The report shows to be an operational tool that players can use to gain a competitive superiority over their opponents and ensure lasting achievement in the market.