Enterprise Service Management (ESM) Market Size, Share, Growth, and Industry Analysis, By Type (Solutions and Services), By Application (SMEs and Large Enterprises), and Regional Insight and Forecast to 2032

Last Updated: 14 July 2025
SKU ID: 24873195
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Detailed TOC of Global Enterprise Service Management (ESM) Market Insights, Forecast to 2032

  1. 1 Market Overview
    1. Product Overview and Scope of Enterprise Service Management (ESM)
      1. Market Coverage
      2. Market Definition
    2. Market Analysis by Type
    3. Market Analysis by Application
    4. Market Analysis by Region
      1. Global Enterprise Service Management (ESM) Market Size (Revenue) and CAGR (%) Comparison by Region (2019-2023)
      2. United States Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      3. Europe Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      4. China Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      5. Japan Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      6. India Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      7. Southeast Asia Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      8. Latin America Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
      9. Middle East and Africa Enterprise Service Management (ESM) Market Status and Prospect (2019-2023)
    5. Global Enterprise Service Management (ESM) Market Size and Forecast
      1. Global Enterprise Service Management (ESM) Revenue ($) (2019-2032)
      2. Global Enterprise Service Management (ESM) Sales (2019-2032)
      3. Global Enterprise Service Management (ESM) Average Price (2019-2032)
  2. Players Profiles
    1. Freshservice
      1. Freshservice Company Profiles
      2. Freshservice Enterprise Service Management (ESM) Product and Services
      3. Freshservice Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. Freshservice Recent Developments/Updates
    2. Axios Systems
      1. Axios Systems Company Profiles
      2. Axios Systems Enterprise Service Management (ESM) Product and Services
      3. Axios Systems Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. Axios Systems Recent Developments/Updates
    3. ManageEngine
      1. ManageEngine Company Profiles
      2. ManageEngine Enterprise Service Management (ESM) Product and Services
      3. ManageEngine Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. ManageEngine Recent Developments/Updates
    4. TOPdesk
      1. TOPdesk Company Profiles
      2. TOPdesk Enterprise Service Management (ESM) Product and Services
      3. TOPdesk Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. TOPdesk Recent Developments/Updates
    5. RSM
      1. RSM Company Profiles
      2. RSM Enterprise Service Management (ESM) Product and Services
      3. RSM Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. RSM Recent Developments/Updates
    6. Orion Innovation
      1. Orion Innovation Company Profiles
      2. Orion Innovation Enterprise Service Management (ESM) Product and Services
      3. Orion Innovation Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. Orion Innovation Recent Developments/Updates
    7. USU
      1. USU Company Profiles
      2. USU Enterprise Service Management (ESM) Product and Services
      3. USU Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. USU Recent Developments/Updates
    8. TEKsystems
      1. TEKsystems Company Profiles
      2. TEKsystems Enterprise Service Management (ESM) Product and Services
      3. TEKsystems Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. TEKsystems Recent Developments/Updates
    9. IFS
      1. IFS Company Profiles
      2. IFS Enterprise Service Management (ESM) Product and Services
      3. IFS Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. IFS Recent Developments/Updates
    10. IBM
      1. IBM Company Profiles
      2. IBM Enterprise Service Management (ESM) Product and Services
      3. IBM Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. IBM Recent Developments/Updates
    11. ServiceNow
      1. ServiceNow Company Profiles
      2. ServiceNow Enterprise Service Management (ESM) Product and Services
      3. ServiceNow Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. ServiceNow Recent Developments/Updates
    12. Envecon
      1. Envecon Company Profiles
      2. Envecon Enterprise Service Management (ESM) Product and Services
      3. Envecon Enterprise Service Management (ESM) Sales, Price, Revenue ($), Gross Margin
      4. Envecon Recent Developments/Updates
  3. Competitive Environment: by Players
    1. Global Enterprise Service Management (ESM) Revenue ($) and Market Share of Key Players
    2. Global Enterprise Service Management (ESM) Sales and Market Share of Key Players
    3. Global Enterprise Service Management (ESM) Average Price by Players
    4. Top 3 Enterprise Service Management (ESM) Manufacturer Market Share in 2023
    5. Top 5 Enterprise Service Management (ESM) Manufacturer Market Share in 2023
    6. Mergers & Acquisitions, Expansion
  4. Industry Chain Analysis
    1. Upstream Raw Material Suppliers of Enterprise Service Management (ESM) Analysis
    2. Manufacturing Cost Structure Analysis
      1. Production Process Analysis
      2. Manufacturing Cost Structure of Enterprise Service Management (ESM)
      3. Raw Material Cost of Enterprise Service Management (ESM)
      4. Labor Cost of Enterprise Service Management (ESM)
    3. Enterprise Service Management (ESM) Industrial Chain Analysis
    4. Major Distributors by Region
    5. Customer Analysis
  5. Enterprise Service Management (ESM) Market Dynamic and Trends, Marketing Strategy Analysis
    1. Drivers
    2. Restraints
    3. Opportunities
    4. Challenges
    5. Industry Development Trends under Global Inflation
    6. Impact of Russia and Ukraine War
    7. Industry News and Policies by Regions
      1. Enterprise Service Management (ESM) Industry News
      2. Enterprise Service Management (ESM) Industry Policies
    8. Porters Five Forces Analysis
      1. Threat of New Entrants
      2. Bargaining Power of Suppliers
      3. Bargaining Power of Buyers
      4. Threat of Substitutes
      5. Competitive Rivalry
    9. Marketing Channel
      1. Direct Marketing
      2. Indirect Marketing
      3. Marketing Channel Development Trend
  6. Global Enterprise Service Management (ESM) Market Segment by Type (2019-2023)
    1. Global Enterprise Service Management (ESM) Revenue ($) by Type (2019-2023)
    2. Global Enterprise Service Management (ESM) Sales by Type (2019-2023)
    3. Global Enterprise Service Management (ESM) Price by Type (2019-2023)
    4. Global Enterprise Service Management (ESM) Sales, Revenue ($) and Growth Rate by Type (2019-2023)
      1. Global Enterprise Service Management (ESM) Sales, Revenue ($) and Growth Rate of Solutions (2019-2023)
      2. Global Enterprise Service Management (ESM) Sales, Revenue ($) and Growth Rate of Services (2019-2023)
  7. Global Enterprise Service Management (ESM) Market Segment by Application (2019-2023)
    1. Global Enterprise Service Management (ESM) Revenue ($) by Application (2019-2023)
    2. Global Enterprise Service Management (ESM) Sales by Application (2019-2023)
    3. Global Enterprise Service Management (ESM) Sales and Growth Rate by Application (2019-2023)
      1. Global Enterprise Service Management (ESM) Sale, Revenue ($) and Growth Rate of SMEs (2019-2023)
      2. Global Enterprise Service Management (ESM) Sale, Revenue ($) and Growth Rate of Large Enterprises (2019-2023)
  8. Global Enterprise Service Management (ESM) Market Segment by Region (2019-2023)
    1. Global Enterprise Service Management (ESM) Sales and Market Share, Region Wise (2019-2023)
    2. Global Enterprise Service Management (ESM) Revenue ($) and Market Share, Region Wise (2019-2023)
    3. Global Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
    4. United States Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. United States Enterprise Service Management (ESM) SWOT Analysis
    5. Europe Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. Europe Enterprise Service Management (ESM) SWOT Analysis
    6. China Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. China Enterprise Service Management (ESM) SWOT Analysis
    7. Japan Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. Japan Enterprise Service Management (ESM) SWOT Analysis
    8. India Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. India Enterprise Service Management (ESM) SWOT Analysis
    9. Southeast Asia Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. Southeast Asia Enterprise Service Management (ESM) SWOT Analysis
    10. Latin America Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. Latin America Enterprise Service Management (ESM) SWOT Analysis
    11. Middle East and Africa Enterprise Service Management (ESM) Sales, Revenue ($), Price and Gross Margin (2019-2023)
      1. Middle East and Africa Enterprise Service Management (ESM) SWOT Analysis
  9. Global Enterprise Service Management (ESM) Market Forecast Segment by Type
    1. Global Enterprise Service Management (ESM) Revenue ($) and Sales Forecast by Type (2023-2032)
      1. Global Enterprise Service Management (ESM) Revenue ($) Forecast by Type (2023-2032)
      2. Global Enterprise Service Management (ESM) Sales Forecast by Type (2023-2032)
      3. Solutions Market Revenue ($) and Sales Forecast (2023-2032)
      4. Services Market Revenue ($) and Sales Forecast (2023-2032)
  10. Global Enterprise Service Management (ESM) Market Forecast Segment by Application
    1. Global Enterprise Service Management (ESM) Revenue ($) and Sales Forecast by Application (2023-2032)
      1. Global Enterprise Service Management (ESM) Revenue ($) Forecast by Application (2023-2032)
      2. Global Enterprise Service Management (ESM) Sales Forecast by Application (2023-2032)
      3. SMEs Market Revenue ($) and Sales Forecast (2023-2032)
      4. Large Enterprises Market Revenue ($) and Sales Forecast (2023-2032)
  11. Global Enterprise Service Management (ESM) Market Forecast Segment by Region
    1. Global Enterprise Service Management (ESM) Revenue ($) and Sales Forecast by Region (2023-2032)
      1. Global Enterprise Service Management (ESM) Sales Forecast by Region (2023-2032)
      2. Global Enterprise Service Management (ESM) Revenue ($) Forecast by Region (2023-2032)
    2. North America Market Revenue ($) and Growth Rate Forecast (2023-2032)
    3. Europe Market Revenue ($) and Growth Rate Forecast (2023-2032)
    4. China Market Revenue ($) and Growth Rate Forecast (2023-2032)
    5. Japan Market Revenue ($) and Growth Rate Forecast (2023-2032)
    6. India Market Revenue ($) and Growth Rate Forecast (2023-2032)
    7. Southeast Asia Market Revenue ($) and Growth Rate Forecast (2023-2032)
    8. Latin America Market Revenue ($) and Growth Rate Forecast (2023-2032)
    9. Middle East and Africa Market Revenue ($) and Growth Rate Forecast (2023-2032)
  12. Appendix
    1. Methodology
    2. Research Data Source
      1. Secondary Data
      2. Primary Data
      3. Market Size Estimation
      4. Legal Disclaimer