Voice of the Customer (VoC) Software Market Size, Share, Growth, and Industry Analysis, By Type (On-premise, Cloud Based), By Application (SMEs, Large Enterprises), and Regional Insights and Forecast to 2033

Last Updated: 14 July 2025
SKU ID: 28071671
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Detailed TOC of Global Voice of the Customer (VoC) Software Market Research Report 2033
  1. 1 Report Overview
    1. Study Scope
    2. Market Analysis by Type
      1. Global Voice of the Customer (VoC) Software Market Size Growth Rate by Type: 2019 VS 2024 VS 2033
      2. On-premise
      3. Cloud Based
    3. Market by Application
      1. Global Voice of the Customer (VoC) Software Market Growth by Application: 2019 VS 2024 VS 2033
      2. SMEs
      3. Large Enterprises
    4. Study Objectives
    5. Years Considered
    6. Years Considered
  2. Global Growth Trends
    1. Global Voice of the Customer (VoC) Software Market Perspective (2019-2033)
    2. Voice of the Customer (VoC) Software Growth Trends by Region
      1. Global Voice of the Customer (VoC) Software Market Size by Region: 2019 VS 2024 VS 2033
      2. Voice of the Customer (VoC) Software Historic Market Size by Region (2019-2024)
      3. Voice of the Customer (VoC) Software Forecasted Market Size by Region (2025-2033)
    3. Voice of the Customer (VoC) Software Market Dynamics
      1. Voice of the Customer (VoC) Software Industry Trends
      2. Voice of the Customer (VoC) Software Market Drivers
      3. Voice of the Customer (VoC) Software Market Challenges
      4. Voice of the Customer (VoC) Software Market Restraints
  3. Competition Landscape by Key Players
    1. Global Top Voice of the Customer (VoC) Software Players by Revenue
      1. Global Top Voice of the Customer (VoC) Software Players by Revenue (2019-2024)
      2. Global Voice of the Customer (VoC) Software Revenue Market Share by Players (2019-2024)
    2. Global Voice of the Customer (VoC) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    3. Players Covered: Ranking by Voice of the Customer (VoC) Software Revenue
    4. Global Voice of the Customer (VoC) Software Market Concentration Ratio
      1. Global Voice of the Customer (VoC) Software Market Concentration Ratio (CR5 and HHI)
      2. Global Top 10 and Top 5 Companies by Voice of the Customer (VoC) Software Revenue in 2024
    5. Voice of the Customer (VoC) Software Key Players Head office and Area Served
    6. Key Players Voice of the Customer (VoC) Software Product Solution and Service
    7. Date of Enter into Voice of the Customer (VoC) Software Market
    8. Mergers & Acquisitions, Expansion Plans
  4. Voice of the Customer (VoC) Software Breakdown Data by Type
    1. Global Voice of the Customer (VoC) Software Historic Market Size by Type (2019-2024)
    2. Global Voice of the Customer (VoC) Software Forecasted Market Size by Type (2025-2033)
  5. Voice of the Customer (VoC) Software Breakdown Data by Application
    1. Global Voice of the Customer (VoC) Software Historic Market Size by Application (2019-2024)
    2. Global Voice of the Customer (VoC) Software Forecasted Market Size by Application (2025-2033)
  6. North America
    1. North America Voice of the Customer (VoC) Software Market Size (2019-2033)
    2. North America Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2024 VS 2033
    3. North America Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
    4. North America Voice of the Customer (VoC) Software Market Size by Country (2025-2033)
    5. United States
    6. Canada
  7. Europe
    1. Europe Voice of the Customer (VoC) Software Market Size (2019-2033)
    2. Europe Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2024 VS 2033
    3. Europe Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
    4. Europe Voice of the Customer (VoC) Software Market Size by Country (2025-2033)
    5. Germany
    6. France
    7. U.K.
    8. Italy
    9. Russia
    10. Nordic Countries
  8. Asia-Pacific
    1. Asia-Pacific Voice of the Customer (VoC) Software Market Size (2019-2033)
    2. Asia-Pacific Voice of the Customer (VoC) Software Market Growth Rate by Region: 2019 VS 2024 VS 2033
    3. Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2019-2024)
    4. Asia-Pacific Voice of the Customer (VoC) Software Market Size by Region (2025-2033)
    5. China
    6. Japan
    7. South Korea
    8. Southeast Asia
    9. India
    10. Australia
  9. Latin America
    1. Latin America Voice of the Customer (VoC) Software Market Size (2019-2033)
    2. Latin America Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2024 VS 2033
    3. Latin America Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
    4. Latin America Voice of the Customer (VoC) Software Market Size by Country (2025-2033)
    5. Mexico
    6. Brazil
  10. Middle East & Africa
    1. Middle East & Africa Voice of the Customer (VoC) Software Market Size (2019-2033)
    2. Middle East & Africa Voice of the Customer (VoC) Software Market Growth Rate by Country: 2019 VS 2024 VS 2033
    3. Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2019-2024)
    4. Middle East & Africa Voice of the Customer (VoC) Software Market Size by Country (2025-2033)
    5. Turkey
    6. Saudi Arabia
    7. UAE
  11. Key Players Profiles
    1. Qualtrics (SAP)
      1. Qualtrics (SAP) Company Detail
      2. Qualtrics (SAP) Business Overview
      3. Qualtrics (SAP) Voice of the Customer (VoC) Software Introduction
      4. Qualtrics (SAP) Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Qualtrics (SAP) Recent Development
    2. Confirmit
      1. Confirmit Company Detail
      2. Confirmit Business Overview
      3. Confirmit Voice of the Customer (VoC) Software Introduction
      4. Confirmit Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Confirmit Recent Development
    3. Medallia
      1. Medallia Company Detail
      2. Medallia Business Overview
      3. Medallia Voice of the Customer (VoC) Software Introduction
      4. Medallia Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Medallia Recent Development
    4. Ignite Technologies
      1. Ignite Technologies Company Detail
      2. Ignite Technologies Business Overview
      3. Ignite Technologies Voice of the Customer (VoC) Software Introduction
      4. Ignite Technologies Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Ignite Technologies Recent Development
    5. Clarabridge
      1. Clarabridge Company Detail
      2. Clarabridge Business Overview
      3. Clarabridge Voice of the Customer (VoC) Software Introduction
      4. Clarabridge Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Clarabridge Recent Development
    6. InMoment
      1. InMoment Company Detail
      2. InMoment Business Overview
      3. InMoment Voice of the Customer (VoC) Software Introduction
      4. InMoment Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. InMoment Recent Development
    7. Wootric
      1. Wootric Company Detail
      2. Wootric Business Overview
      3. Wootric Voice of the Customer (VoC) Software Introduction
      4. Wootric Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Wootric Recent Development
    8. NICE
      1. NICE Company Detail
      2. NICE Business Overview
      3. NICE Voice of the Customer (VoC) Software Introduction
      4. NICE Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. NICE Recent Development
    9. Verint ForeSee
      1. Verint ForeSee Company Detail
      2. Verint ForeSee Business Overview
      3. Verint ForeSee Voice of the Customer (VoC) Software Introduction
      4. Verint ForeSee Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Verint ForeSee Recent Development
    10. MaritzCX
      1. MaritzCX Company Detail
      2. MaritzCX Business Overview
      3. MaritzCX Voice of the Customer (VoC) Software Introduction
      4. MaritzCX Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. MaritzCX Recent Development
    11. GetFeedback（SurveyMonkey）
      1. GetFeedback（SurveyMonkey） Company Detail
      2. GetFeedback（SurveyMonkey） Business Overview
      3. GetFeedback（SurveyMonkey） Voice of the Customer (VoC) Software Introduction
      4. GetFeedback（SurveyMonkey） Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. GetFeedback（SurveyMonkey） Recent Development
    12. SurveySparrow
      1. SurveySparrow Company Detail
      2. SurveySparrow Business Overview
      3. SurveySparrow Voice of the Customer (VoC) Software Introduction
      4. SurveySparrow Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. SurveySparrow Recent Development
    13. Qualaroo
      1. Qualaroo Company Detail
      2. Qualaroo Business Overview
      3. Qualaroo Voice of the Customer (VoC) Software Introduction
      4. Qualaroo Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Qualaroo Recent Development
    14. QuestionPro
      1. QuestionPro Company Detail
      2. QuestionPro Business Overview
      3. QuestionPro Voice of the Customer (VoC) Software Introduction
      4. QuestionPro Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. QuestionPro Recent Development
    15. Synopticom
      1. Synopticom Company Detail
      2. Synopticom Business Overview
      3. Synopticom Voice of the Customer (VoC) Software Introduction
      4. Synopticom Revenue in Voice of the Customer (VoC) Software Business (2019-2024)
      5. Synopticom Recent Development
  12. Analyst's Viewpoints/Conclusions
  13. Appendix
    1. Research Methodology
      1. Methodology/Research Approach
      2. Data Source
    2. Disclaimer
    3. Author Details